Service disruptions at Western Hospital’s Collaborative Emergency Centre (CEC) August 1 – September 15

Health PEI advises that it will be suspending service at Western Hospital’s Collaborative Emergency Centre (CEC) beginning the evening of Monday, August 1 through to September 15 due to continued staff shortages. Ongoing evaluation of this plan will occur during this time.

Some CEC staff will be reassigned to enhance support of Western Hospital’s inpatient unit, Emergency Department, and ambulatory care.

“Like everywhere else in Canada, our health care system is under extreme strain, and that’s not going to end any time soon,” said Dr. Michael Gardam, CEO of Health PEI. “It’s better to make these calls in advance, so we can deploy our resources to provide the best care possible. And when I say ‘resources’, I mean people: people who are working tirelessly to care for the health of all Islanders.”

On average, fewer than one patient visits the CEC per night. 

Health PEI is continuing to build on the foundational work already happening in the West Prince area by reevaluating services to ensure the delivery of safe, quality, person-centered care and services.

Anyone with emergency medical needs should call 9-1-1 or seek emergency services when:

  • experiencing discomfort or tightness in the chest; 
  • experiencing unusual shortness of breath; 
  • experiencing abdominal pain; 
  • experiencing prolonged and persistent headache or dizziness; 
  • an injury may require stitches or involve a broken bone; 
  • a child has prolonged diarrhea or vomiting; or 
  • a baby under six months of age has a fever of 38°C (100.4°F) or higher.

If you have any health concerns or need immediate health information, call 811 to speak to an experienced registered nurse for advice on the best course of action.

Patients without a family physician or nurse practitioner can access virtual care through a secure platform powered by Maple, free of charge. Patients must be on the Provincial Patient Registry to access this service. For more information, visit: Virtual Health Care for Islanders without a Primary Care Provider.

Mental Health Walk-in Clinics offer immediate mental-health support to help with anxiety, as well as life events causing stress and other mental health issues.

Media Contact:
Everton McLean
Chief Communications Officer, Health PEI

Last Updated Date

Tuesday, August 2, 2022 - 8:33am
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