Businesses, Services and Events – Important PEI Vax Pass Information

On October 5, 2021, Prince Edward Island launched the PEI Vax Pass Program. Under this time-limited initiative, some businesses, services and events are required to verify a person’s proof of vaccination for access to their venue or setting. This applies to individuals who are 12 years of age and older.

The National Advisory Committee on Immunization has recommended that children age 5 to 11 NOT be included in any proof of vaccination requirements fChildren 11 years of age and younger or accessing discretionary activities and events. At this time, PEI is not including children age 5 to 11 in the PEI Vax Pass Program.

You must verify that individuals are fully vaccinated against COVID-19 by:

  • scanning the QR code on the PEI Vax Pass using the PEI Vax Pass Verifier App

  • visually checking their government-issued vaccination record if scanning the QR code is not an option (e.g. vaccination details contained on the PEI Vax Pass, PEI government-issued vaccination record that doesn’t contain a QR code or government-issued proof of vaccination from another province/territory)

Individuals 19 years of age and older will also need to show a valid government-issued photo ID. For those who do not have a government-issued photo ID, other forms of government-issued ID will be accepted.

The requirement to verify proof of COVID-19 vaccination is a temporary measure until the risk of COVID-19 to PEI residents is reduced. Failure to follow this Public Health Order may result in a fine.

The PEI Vax Pass Verifier App is now available for free download.
The COVID-19 – Vax Pass Implementation Fund supports businesses, not-for-profits, and non-governmental organizations that may need to purchase a new tablet to implement a vaccine passport system in their business or operation.

Where PEI Vax Pass or Proof of Vaccination is Required

For the full list of where a PEI Vax Pass or proof of vaccination is and is not required, click here.

Public Health Measures

For activities and settings where a PEI Vax Pass is required, the following public health measures are still required:    

  • Develop and follow an operational plan to reduce transmission and spread of disease.

  • Develop and follow a policy to prevent people who have to self-isolate from participating in an activity or entering a facility.

  • Develop and follow a policy to prevent people who are sick or have symptoms of COVID-19 from participating in an activity or entering a facility.

  • Develop and follow an enhanced cleaning and disinfection routine.

  • Ensure hand washing and/or hand sanitizing stations are available and accessible.

  • Clear barriers may be used to separate staff/volunteers from customers/attendees during short interactions at point-of-sale areas and information counters.

  • As of November 2nd, the formation of cohorts of attendees at proof of vaccination events and activities is no longer required (except youth participants participating in youth activities which must follow the cohort limits and measures for organized gatherings where proof-of-vaccination is not required).

    • Physical distancing is not required among attendees.

    • If there will be more than 1000 attendees at an organized gathering, the operational plan must be submitted to the Chief Public Health Office for review (envhealth@ihis.org however no prior approval is required.

  • Physical distancing must continue to be maintained in line-ups where there may be unvaccinated or partially vaccinated individuals also present at the premises (i.e. a line-up to pay for a meal at a take-out counter).
  • If staff are not fully vaccinated, take every reasonable step to ensure physical distancing among staff and between staff and patrons

  • Non-medical mask requirements requirements for indoor public places must continue to be followed.

  • Print and post signage notifying staff, volunteers, customers and attendees of mask-wearing guidance, other public health measure requirements, and policies regarding non-entry of people who have to self-isolate or who have symptoms of COVID-19.

Exemptions

Children Under the Age of 12

Children 11 years of age and younger are exempt from needing to provide a PEI Vax Pass to enter businesses, services or attend events at this time. Children who are soon turning 12 years old have a three-month grace period to get fully vaccinated and provide a PEI Vax Pass (e.g. a child whose 12th birthday is September 1, 2021, will have until December 1, 2021 to get fully vaccinated).

Medical Reasons

A medical exemption from COVID-19 vaccination for Island residents may be granted for extremely rare circumstances. Island residents claiming a medical exemption from COVID-19 vaccination will be required to have a Medical Exemption Letter from PEI’s Chief Public Health Office to access businesses, services and events where a PEI Vax Pass is required.

Substitute letters or health care provider notes claiming medical exemption will not be accepted.

Medical exemption letters or health care provider notes from other provinces, territories or countries will not be accepted.

What the PEI Vax Pass and COVID-19 Vaccination Record look like

Individuals may present their PEI Vax Pass in digital or paper format:

sample vax pass sample vax pass

The PEI Vax Pass also contains their vaccination details should scanning the QR code not be an option, not work or not be preferred by the individual.  

PEI’s government-issued COVID-19 immunization record without the QR code will continue to be accepted:

Sample of COVID-19 vaccine record

Verifying PEI Vax Pass

The free PEI Vax Pass Verifier app is now available for download from:

Apple app store download button

Get it on Google Play button

Read the PEI Vax Pass Verifier Terms of Use and Privacy Policy.

Once downloaded, businesses, services and events can use the PEI Vax Pass Verifier app to scan a person’s PEI Vax Pass QR code. The PEI Vax Pass Verifier app can also scan government-issued proof of vaccination QR codes from all Canadian provinces and territories, as well as from the Canadian Armed Forces.

After the PEI Vax Pass Verifier app is downloaded, an internet connection is not required to verify QR codes. An internet connection will be required to check and download updates to the App. It is recommended to check for updates at least once per week. The app does not transfer personal information from the proof of vaccination QR code, nor is any personal information saved to the app or device using the app - Read the PEI Vax Pass Verifier Privacy Policy

Step 1: Verify proof of vaccination

Using the PEI Vax Pass Verifier app, scan the QR code on the PEI Vax Pass or government-issued COVID-19 vaccination record:

  • Click the SCAN CODE button on the app
  • Point the camera at the PEI Vax Pass QR code (either on the person’s mobile device or printed copy)
  • If the screen appears green with a check mark, a “Confirmed! Thank you” message and the person’s name – check that the name on the screen against their government issued ID; if the names match, the person is fully vaccinated and can enter the location

PEI Vax Pass confirmation page

  • If the screen appears red with an ‘X’, the message “Unable to Confirm” and the reason why the scan was not successful, which will determine your next steps to validate vaccination status:
    • “Does not meet Public Health Guidelines” – the person is not verified as fully vaccinated based on the PEI Public Health definition of fully vaccinated.
    • “Could not validate issuer” – the verifier cannot confirm the issuer’s digital signature on the QR code and the individual’s proof of vaccination

unable to confirm PEI Vax Pass

If not using the PEI Vax Pass Verifier app, you must perform a visual verification of PEI’s Vax Pass or government-issued COVID-19 vaccination record. When reviewing the document, make sure the individual’s name and both vaccination dates are visible. Individuals may present their digital record on their mobile device or in printed form.

Step 2: Review Photo ID

After verifying the PEI Vax Pass or proof of vaccination, you must also review a piece of government-issued photo ID (e.g. driver’s license, voluntary ID, passport, etc.) from individuals who are 19 years of age or older. In reviewing the photo ID, you are confirming that the names listed on the PEI Vax Pass Verifier App or vaccine record and photo ID match and that the photo ID matches the person in front of you. You do not need to check photo ID for individuals 12-18 years of age.

Some individuals may not have government-issued photo ID. In these situations, businesses, services and events can accommodate individuals without a government-issued photo ID by requesting another government-issued document such has health card, birth certificate, etc. to confirm a person’s identity.

For seniors older than age 65, if they do not have government-issued ID, businesses and organizations should employ discretion in accepting the proof of vaccination without associated ID. 

When personal information does not match

Some people may have a different name and/or gender marker on their government-issued vaccination record and pieces of identification. You may ask for a second piece of identification and use discretion. Please ensure confidentiality of this personal information for privacy and safety purposes.

Verifying Out-of-Province Proof of Vaccination

The requirement to provide proof of vaccination to access some businesses, services and events also applies to individuals visiting PEI.

The PEI Vax Pass Verifier app can scan government-issued proof of vaccination QR codes from all Canadian provinces and territories, as well as from the Canadian Armed Forces.

If not using the PEI Vax Pass Verifier app you must perform a visual verification of the individual’s government-issued vaccination record as provided by their home province, territory or country AND review their photo ID. Visitors to PEI must be fully vaccinated.

Visitors from other provinces or territories

Visitors from other Canadian provinces or territories must provide:

  • Provincial/Territorial government-issued vaccination record (with or without QR code)
  • Government-issued photo ID (e.g. National Defence Canada COVID-19 Vaccine Record/Card)

International visitors

Currently, the PEI Vax Pass Verifier App is not able to scan government-issued proof of vaccination QR codes from other countries. International visitors must provide:

  • Proof of vaccination submitted to Canadian Border Services to enter Canada
  • Government-issued photo ID confirming their citizenship

Collection and Storage of Information Related to Verifying Proof of COVID-19 Vaccination

As per the Public Health Order, operators of businesses, services and organizations required to have patrons provide proof of COVID-19 vaccination or proof of medical exemption: 

  • shall NOT retain an individual's PEI Vax Pass, government-issued proof of COVID-19 vaccination or proof of medical exemption or use it for any purpose except as required by PEI Vax Pass program
  • with the written consent of a patron, a business, service or organization may keep a record of the fact only (not the proof of COVID-19 vaccination or proof of medical exemption) that a patron has provided proof of COVID-19 vaccination or proof of medical exemption to satisfy the requirements of this Order, in relation to a patron who frequently accesses the business, service or organization. The record that proof of vaccination was verified may only be kept as long as the Vax Pass program is in place.

Further, businesses and organizations are advised not to request that clients/participants email them their proof of vaccination/Vax Pass as email is not a secure way to transfer information. In person verification of the individual’s paper or digital record is more secure. 

Businesses and organizations should keep all customer and client personal information confidential. Businesses and organizations seeking to collect or retain additional information than that authorized by the public health order for the PEI Vax Pass Program are responsible to seek their own legal counsel; the PEI government is not able to provide legal advice. 

If using a QR code reader other than the PEI Vax Pass Verifier App

It is strongly recommended that you use the PEI Vax Pass Verifier app. The app meets the requirements of the PEI Vax Pass Program and has been reviewed for privacy and security. If you use another app, you must complete your own due diligence to ensure it complies with all applicable privacy legislation.

Fully Vaccinated

Individuals are considered fully immunized 14 days after receiving the full series of a COVID-19 vaccine approved for use in Canada or a combination of two different COVID-19 vaccines approved for use in Canada; currently those are:

  • 2 doses of Pfizer-BioNTech ComirnatyTM
  • 2 doses of Moderna SpikevaxTM
  • 2 doses of AstraZeneca VaxzevriaTM / CoviShield
  • Any two-dose combination of the above (e.g. 1 dose of Moderna SpikevaxTM + 1 dose of AstraZeneca VaxzevriaTM)
  • 1 dose of Janssen/Johnson & Johnson

If you received one or two doses of a non-Health Canada approved COVID-19 vaccine, you will be considered fully immunized 14 days after receiving one dose of an mRNA vaccine (Pfizer-BioNTech ComirnatyTM or Moderna SpikevaxTM).

You will also be considered fully immunized 14 days after receiving three doses of any non-Health Canada approved COVID-19 vaccine.

Contact Tracing

Businesses, services and events who require a Vax Pass to access their location do not need to carry out contact tracing (collecting names and phone numbers of individuals accessing their location).

Get Support

If you need more information or have questions about implementing the proof of vaccination requirement at your business, service or event, please call toll-free 1-833-533-9333 (select option 3, then option 1).

Resource and Reference Materials

Links to download print ready materials:

Enforcement

Businesses, services and events that do not comply with the Public Health Order may be issued a violation ticket.

Individual employees will not be fined for failing to check someone’s vaccine record. Owners, operators and event organizers are responsible for ensuring compliance with the Public Health Order and may be issued a violation ticket for non-compliance.

Customers who refuse to show proof of vaccination

Businesses, services and events requiring proof of vaccination have the right to refuse service/entrance to anyone who is not abiding by the Public Health Order – in particular those who refuse to or cannot show proof they are fully vaccinated.

Incidents of non-compliance by a customer/patron can shared by emailing vaxpass@gov.pe.ca or calling the Vax Pass Business phone line toll-free 1-833-533-9333 (select option 3, then option 1). Your concerns will be reviewed by an inspector who will follow-up with that individual. 

If any employee feels threatened, they should avoid confrontation and call 911 or local law enforcement.

Published date: 
November 24, 2021
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca