COVID-19 Advice for Individuals and Families

It is natural to feel stress, anxiety, grief and worry during this time. Everyone reacts differently and your own feelings will change over time. Notice and accept how you feel. Taking care of your emotional health during a disease outbreak will help you think clearly and protect yourself and your family. Self-care during a stressful situation will help in the long term.

Resources available to Islanders

During these challenging times, we must ensure children are safe, especially when people's stress levels are heightened. By law, if you have a concern, you are required to contact Child Protection Services to ensure the safety of Island children and youth.

Child Protection Services Contact

1-877-341-3101 (Monday - Friday, 8:30 a.m. - 5:00 p.m.)

1-800-341-6868 (all other times)

Practice social distancing

  • Do not gather in groups of more than 5 people and where a two (2) metre distance is not possible.
  • Make sure you understand what social distancing means.

Practice good hygiene

To protect yourself and others from getting sick, take the following precautions:

  • wash your hands often;
  • cough/sneeze into your elbow;
  • avoid touching your eyes, nose, and mouth with hands;
  • cough in tissues and throw away;
  • stay home if you are sick;
  • avoid contact with sick people;
  • use alcohol-based hand sanitizer if soap and water are not available.

Since respiratory viruses, such as the one that causes COVID-19, are spread through contact, change your regular greeting. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses.

Should I wear a mask?

Masks are not recommended for healthy people. If you are sick, wearing a surgical mask may reduce the spread of infection if you need to go out for a medical appointment or some other important reason. Learn more at Advice on Protective Measures - COVID-19 FAQs

Where can I find reliable information?

The Public Health Agency of Canada, along with provincial and territorial public health authorities, is a reliable source of information.

If you find that the news media is making you feel anxious, take a break from it.

If you have general questions about COVID-19, call the PEI Information Line at 1-800-958-6400

Published date: 
April 4, 2020
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca