COVID-19 Inquiries

General Inquiries

For HEALTH questions about COVID-19, call 1-800-958-6400

Call 1-833-533-9333 to:

  • Learn about supports in place to deal with the impact of COVID-19
  • Schedule a test
  • Get test results
  • Learn about social supports, business supports and mental health and addiction services

Health PEI is asking retirees and community members for help. Nurses and all other clinical staff, retired physicians of all specialties and volunteers who want to make a difference are invited to apply. Call Human Resources at 902-368-4927 or email at healthpeihr@ihis.org.

811 Tele-Health

If you develop COVID-19 symptoms, call your family physician or nurse practitioner. If you do not have a family physician or nurse practitioner or if you are unable to reach them, call 8-1-1.

Use the self-assessment tool to help determine whether you should be tested for COVID-19.

Complaints

Call 1-800-958-6400 if you have concerns that someone you know is not following the self-isolation or work-isolation rules or have general questions about COVID-19.

Travel and Isolation Requirements

Pre-Travel Approval (for non-residents)

Email publicsafety@gov.pe.ca (link sends e-mail) or call 902-368-5025 for information about travel to Prince Edward Island

Worker Travel (for Island residents)

Email peiworkertravel@gov.pe.ca for information about rotational workers and requirements for work isolation.

PEI Business Information

BUSINESS questions about COVID-19? Call 1-866-222-1751 or email peibusinesshelpline@gov.pe.ca (link sends e-mail).

Call 1-833-533-9333 to find out about business and employee support programs offered by Innovation PEI.

Operational Plans

Call 1-800-958-6400 with questions about businesses, services and public spaces.

Email envhealth@ihis.org (link sends e-mail) for information about operational planning for businesses and organizations.

Social Programs

211 PEI

Call 2-1-1 to connect with social, government and non-urgent health services quickly and easily.

  • always available - 24/7 for service
  • free and confidential
  • available in more than 100 languages

For child protection matters, call 1-877-341-3101 (Monday - Friday, 8:30 am to 5:00 pm) and 1-800-341-6868 (after hours)

If you (or someone you know) are (or someone you know is) experiencing family violence, help is available.

You can also get a list of community supports.

  • For seniors questions, call 1-866-770-0588 or email seniors@gov.pe.ca (link sends e-mail)
  • For clients of Social Assistance and Accessability Supports, call 1-877-569-0546
  • Mental Health Supports (24 hours, seven days a week)
  • Farmers, Farm Families and Farm Workers: Call the Farmer Assistance Program at 1-800-736-8006
  • Island Helpline: Call 1-800-218-2885 (toll-free)
  • Kids Help Phone: Call 1-800-668-6868 (toll-free)
  • Public Schools Branch: School counselors and psychologists are available. Call 902-368-5155 or email supportforfamilies@edu.pe.ca (link sends e-mail)  

Federal Government Contacts

Government of Canada COVID-19 Information: Call 1-833-784-4397 or email phac.info.aspc@canada.ca (link sends e-mail)
(NOTE: There have been reports of fraudulent telephone calls from the above phone number; visit Canada.ca to learn more).

Global Affairs for Canadians Abroad: Call 1-613-996-8885

Passport Services: Call 1-800-567-6868

Federal EI Number: Call 1-833-381-2725

Labour Program: Call 1-800-641-4049

Public Health Agency of Canada: 1-833-615-2384 (to determine requirements for an exemption under the federal Quarantine Act prior to travel)

Federal Benefits for Individuals:  https://www.canada.ca/en/services/benefits/covid19-emergency-benefits.html

Social Media

Prince Edward Island Government Facebook
InfoPEI Twitter
Health PEI Twitter
YouTube

 

Published date: 
October 22, 2020
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca