COVID-19 Inquiries

General Inquiries

For HEALTH questions about COVID-19, call 1-800-958-6400

Call 1-833-533-9333 to:

  • Learn about supports in place to deal with the impact of COVID-19
  • Schedule a test
  • Get test results
  • Get information about the PEI Vax Pass Program
  • Learn about social supports, business supports and mental health and addiction services

Call 1-844-975-3303:

  • for COVID-19 vaccine related questions
  • to make or reschedule a COVID-19 vaccination appointment

Health PEI is asking retirees and community members for help. Nurses and all other clinical staff, retired physicians of all specialties and volunteers who want to make a difference are invited to apply. Call Human Resources at 902-368-4927 or email at healthpeihr@ihis.org.

811 Tele-Health

If you develop COVID-19 symptoms, call your family physician or nurse practitioner. If you do not have a family physician or nurse practitioner or if you are unable to reach them, call 8-1-1.

Complaints

Call 1-800-958-6400 if you have concerns that someone you know is not following the self-isolation or work-isolation rules or have general questions about COVID-19.

Travel and Isolation Requirements

Pre-Travel Approval (for non-residents)

Email publicsafety@gov.pe.ca or call 902-368-5025 for information about travel to Prince Edward Island

Worker Travel (for Island residents)

Email peiworkertravel@gov.pe.ca for information about rotational workers and requirements for work isolation.

PEI Business Information

BUSINESS questions about COVID-19? Call 1-866-222-1751 or email peibusinesshelpline@gov.pe.ca.

Call 1-833-533-9333 to find out about business and employee support programs offered by Innovation PEI.

Operational Plans

Call 1-800-958-6400 with questions about businesses, services and public spaces.

Email envhealth@ihis.org for information about operational planning for businesses and organizations.

Social Programs

211 PEI

Call 2-1-1 to connect with social, government and non-urgent health services quickly and easily.

  • always available - 24/7 for service
  • free and confidential
  • available in more than 100 languages

For child protection matters, call 1-877-341-3101 (Monday - Friday, 8:30 am to 5:00 pm) and 1-800-341-6868 (after hours)

If you (or someone you know) are (or someone you know is) experiencing family violence, help is available.

You can also get a list of community supports.

Federal Government Contacts

Government of Canada COVID-19 Information: Call 1-833-784-4397 or email phac.info.aspc@canada.ca
(NOTE: There have been reports of fraudulent telephone calls from the above phone number; visit Canada.ca to learn more).

Global Affairs for Canadians Abroad: Call 1-613-996-8885

Passport Services: Call 1-800-567-6868

Federal EI Number: Call 1-833-381-2725

Labour Program: Call 1-800-641-4049

Federal Benefits for Individuals:  https://www.canada.ca/en/services/benefits/covid19-emergency-benefits.html

Canada’s COVID-19 Economic Response Plan: https://www.canada.ca/en/department-finance/economic-response-plan.html

Social Media

Prince Edward Island Government Facebook
InfoPEI Twitter
Health PEI Twitter
YouTube

 

Published date: 
October 5, 2021
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca