COVID-19 Inquiries

Public health risk is continually reassessed as new information becomes available. If you require government services, use online services and phone services, where applicable.

Renew PEI, Together Inquiries

Call 1-800-958-6400 with questions about the provincial plan to reopen businesses, services and public spaces.

Email about businesses and organizational operational plans.

Public Health Orders

Call 1-800-958-6400 with concerns that someone you know is not following the self-isolation directive.

Travel Approval

Email or call 902-368-5025 for pre-approval of non-essential travel to Prince Edward Island

COVID-19 Inquiries

PEI General Inquiries Line

For GENERAL questions about COVID-19, call 1-833-533-9333

PEI Business Information

BUSINESS questions about COVID-19? Call 1-866-222-1751 or email

PEI Health Information

For GENERAL HEALTH questions about COVID-19, call 1-800-958-6400

Health PEI is asking retirees and community members for help. Nurses and all other clinical staff, retired physicians of all specialities and volunteers who want to make a difference. To apply, call Human Resources at 902-368-4927.

811 Tele-Health

If you develop COVID-19 symptoms, call your family physician or nurse practitioner. If you do not have a family physician or nurse practitioner, or are unable to reach them, call 8-1-1.

Use the self-assessment tool to help determine whether you should be tested for COVID-19.

Social Programs

For child protection concerns, call 1-877-341-3101 (Monday - Friday, 8:30 am to 5:00 pm) and 1-800-341-6868 (after hours)

For family violence concerns, visit for a list of community supports. If you (or someone you know) are experiencing family violence, help is available.

For seniors questions, call 1-866-770-0588 or email

For clients of Social Assistance and AccessAbility, call 1-877-569-0546

Mental Health Supports (24 hours, seven days a week)

Farmers, Farm Families and Farm Workers: Call the Farmer Assistance Program at 1-800-736-8006

Island Helpline: Call 1-800-218-2885 (toll-free)

Kids Help Phone: Call 1-800-668-6868 (toll-free)

Public Schools Branch: School counselors and psychologists are available. Call 902-368-5155 or email  

Federal Government Contacts

Government of Canada COVID-19 Information: Call 1-833-784-4397 or email

(NOTE: There have been reports of fraudulent telephone calls from the above phone number; visit to learn more).

Global Affairs for Canadians Abroad: Call 1-613-996-8885

Passport Services: Call 1-800-567-6868

Federal EI Number: Call 1-833-381-2725

Labour Program: Call 1-800-641-4049

Social Media

Follow #RenewPEITogether and #PEICovid19 on Twitter and Instagram and visit the Government of Prince Edward Island Facebook

Published date: 
July 14, 2020
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121