EMR User Support
Now that you are using the EMR in your clinic, you may benefit from these additional EMR User Support Materials including education materials, user tips and user support information.
Looking for User Support?
User Support Forms
You can submit a change or form request by completing the change request form. Screenshots and forms should be included as part of the request to assist in the evaluation.
Examples of change requests:
- Appointment types
- Requisition workflows
- Methods of communication, questionnaires
- Patient chart display
Requests will be reviewed, assessed and prioritized by our Clinical Advisory Group.
Additional policies are being reviewed and will be posted when available.
Supporting Documents - Billing
After Hours Premium
Billing Cheat Sheet - Entering Claims
Patient Information Mismatch
Salaried Billing for Fee for Service
Service Date Entry
Viewing Billing in Submitted State
Medicare Appeal Process
Non-Patient Specific Fee Codes
Submitting for Out of Province Referral
Applying Premium to Claims