Essential and Allowable Services

The Essential, Non-essential and Allowable listing below applies to any business or organization including for-profit, non-profit or other entity providing goods and services. Owners and operators of businesses, services and organizations that are permitted to operate, shall take the following preventative measures:

  • take every reasonable step to ensure minimal interaction of people (including employees and/or clients) within two metres of each other;
  • take every reasonable step necessary to prevent employees who are required to self-isolate, as provided above, from entering workplaces;
  • develop and follow an exclusion policy that ensures symptomatic employees are immediately excluded from work activities;
  • develop and follow an operational plan detailing how risk of transmission of disease will be mitigated;
  • ensure enhanced cleaning and disinfection of shared areas and surfaces;
  • ensure hand washing stations are available;
  • follow any direction issued to a specific class of business, service or organization, as may be amended from time to time; and
  • follow any other direction issued to the business, service or organization by the Chief Public Health Officer.

Essential services means services that the interruption of which would endanger the life, health or personal safety of the whole or part of the population.

Not every aspect of a business that offers essential services is considered essential. Equally, workers performing duties in an essential service or function identified here may not be equally exempted from the requirements to self isolate in the Public Health Order or to enter the province in the Emergency Measures Act Order.

Allowable Services includes those provided by businesses and organizations that may open within each distinct phase of the Renew PEI Together plan.

Other services: Businesses, services and organizations that are not an essential service or an allowable service may continue serving the public by means of telephone, virtual  services, delivery, and pick-up, provided that owners and operators of those services comply at all times with the preventative measures described above.

List of essential services and allowable services

The following is a list of essential services and allowable services. This list is not exhaustive and is updated as required.

Essential Services

Financial services, including:

  • Capital markets, and related securities trading and advisory services
  • Banking/Credit Union activities including credit intermediation
  • Insurance
  • Real estate trading and agency related services

Health and wellness, including:

  • Dental, optometrists, ophthalmologist, physical therapy, occupational therapy, podiatry, and other regulated health professionals - only to provide urgent care
  • Healthcare
  • Healthcare operations
  • Pharmacies
  • Urgent care/support provider

Personal services, including:

  • Auto and bicycle repair shops
  • Banks
  • Computer and cellphone service and repair
  • Courier services
  • Electronic and office supply retailers
  • Gas stations
  • Laundromats and commercial dry cleaners
  • Licensed accommodations such as hotels and motels (excluding seasonal accommodations)
  • Pet stores (pet grooming-only for emergency health reasons)
  • Post offices
  • Public transit (including taxi service and Pat & the Elephant)
  • Rental companies (vehicles and equipment)
  • Repair services (home, commercial and institutional  emergency services only)
  • Veterinary clinics and hospitals
  • Moving firms

Public services, including:

  • Government officials
  • Fire, police  and security services
  • Court Services
  • Child Protection Services
  • Funeral directors
  • Professional services, iincluding but not limited to, lawyers and paralegals, engineers, accountants - teleworking and working from home, where possible.
  • Maintenance of utilities (e.g. electricity)
  • Payroll departments
  • Provision of clean water
  • Road maintenance and repair
  • Transportation
  • Communication and IT Infrastructure (phone, internet, radio, television, newspaper, call centres)
  • Garbage, recycling and waste management collection
  • Construction services and projects where work stoppage would interfere with the integrity of the building or impact the delivery of essential services
  • Extermination and pest control and emergency lawn maintenance for purposes of environmental remediation / monitoring and emergencies (does not apply to cosmetic pesticides)

Retail (sale of goods and services) including:

  • Food Premises (including food and beverage serving businesses for take-out, drive-through and delivery service only; no public seating is permitted)
  • Supermarkets and grocery stores
  • Farmers markets (pick-up and delivery service only)
  • Food Banks
  • Convenience stores
  • Discount stores
  • Hardware stores
  • Cleaning and restoration services (emergency only)
  • Fuel distribution services
  • Household maintenance and repair (emergency only)

Supply chain, including:

  • Agriculture, aquaculture and fisheries services
  • Feed mills
  • Food distribution and storage centres
  • Food manufacturers
  • Industrial manufacturers

Allowable Services

Construction and Landscaping Services, including:

  • Landscaping services
  • Indoor construction projects
  • Outdoor construction (e.g. decks, roofing, fencing)
  • New construction
  • Pool maintenance and construction
  • Road construction and maintenance
  • Outdoor painting
  • Cleaning and restoration services
  • Car washes
  • bottle depots
  • Extermination and pest control

Dental Services

  • Emergency and urgent treatment in dental offices
  • Scheduling of elective treatment with priority on urgent and emergency care
  • Expansion of elective procedures and return of hygienists to practice (Phase #3).

Recreational Services, including:

  • Golf courses and driving ranges (outdoor operations only)
  • Marinas and yacht clubs
  • Outdoor shooting ranges
  • Music lessons (in line with guidance on singing and playing instruments)
  • Organized recreational activities
  • Recreational facilities/indoors (arenas, swimming pools, hot tubs, wellness recreational centres, gyms and fitness facilities, yoga and pilates studios, bowling alleys, etc.)

Non-Urgent Health Professional Services (phase #1), including:

  • audiologists
  • chiropractors
  • foot care providers
  • naturopaths
  • occupational therapists
  • optometrists
  • opticians
  • physiotherapists
  • podiatrists
  • private practice social workers, therapists, counsellors
  • psychologists,
  • psychotherapists
  • registered dietitians
  • speech pathologists
  • reflexologists
  • massage therapists
  • acupuncturists
  • acupressurists

Child care and day programs, including:

  • Licensed childcare
  • Unlicensed childcare
  • Day programs
  • Day camps

Other Services, including:

  • Community gardens
  • Photography services (outdoor only)
  • Watershed clean-up and stream maintenance
  • Kennels (e.g. pet)

Personal Services, including:

  • Hairdresser/barber
  • Pet grooming
  • Housekeeping
  • Tattoo and piercing studios
  • Nail and other salons
  • Spas

Retail Services

  • Garden centres and nurseries
  • Malls and retail stores
  • Print and sign shops
  • U-pick
  • Auctioneers

Food premises, including

  • in-room dining at restaurants, breweries, wineries, and cideries
  • church and community suppers
  • Farmers markets

Accommodations, for PEI residents only, including:

  • Campgrounds and RV parks
  • Bed & breakfasts and hospitality homes

Public spaces, including:

  • Youth centres
  • Community centres
  • Libraries
  • Museums
  • Art galleries
Published date: 
June 10, 2020
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca