For Providers Adopting an EMR

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Getting Started with the EMR

Shifting your Medical Practice to EMR technology

The province is implementing innovative health information technology which will modernize how we collect, share and use patient information.

TELUS Collaborative Health Record (CHR) communicates with other systems across the continuum of care so health professionals can safely, efficiently, and effectively access and share patient information without signing on to another system.

Implementing CHR into your practice will allow you to receive hospital-based clinical documents, laboratory results and diagnostic reports, interact with pharmacy systems for prescription management, and exchange information with the provincial billing system.

Support through your Transition

Any community-based providers switching their practice to the new electronic medical record system are provided with training, funding incentives, and ongoing EMR and peer support.

Your implementation team (i.e., a Telus Project Manager and an EMR Advisor) will work with you and your team to help you implement the TELUS Collaborative Health Record (CHR) technology to help minimize the disruption to patient care throughout the process.

Pre-implementation FAQ

Considerations when Transitioning to an Electronic Medical Record

How will CHR technology impact my health practice?

CHR is a single, province-wide health information system you can access from your clinic, the hospital or anywhere with a secure internet connection. The many benefits include:

Informed clinical decisions with efficient access to more comprehensive patient records that include hospital-based clinical documentation and diagnostics, pharmacy data for managing patient prescriptions, and reports from other care providers interacting with the patient associated with the electronic record;
Improved business operations with more efficient patient scheduling, automated practice billing and management of patient information; and
Patient care advancements, including providing virtual visits, electronic referrals, requisitions and prescription management, as well as chronic disease management tools and reminders.

For more information visit Collaborative Health Record | TELUS Health.

EMR Core Functionality

The EMR solution includes the following core functionality:

Patient Scheduling
Visit Documentation (including clinical documents, lab results and diagnostic reports from the Clinical Information System)
Referral Management
Patient Portal; Video Conferencing virtual visits
E-faxing (e.g., for requisitions, eReferrals, etc.)
Prescription management using PrescribeIT (late 2021/2022) - PrescribeIT
Automated Billing
Data Analytics

Enrollment

How do I shift my practice to use EMR technology?

Submit an Expression of Interest to indicate you would like to find out more about what the EMR will mean for your clinic. When you are ready, an EMR program team member will walk you through the enrolment process for when you are ready to begin that next step.

Expression of Interest Form

When you are ready to proceed, you will then begin the EMR enrollment process, supported by the EMR Program.

Please review the Pre-Implementation Considerations prior to the beginning of your implementation.

EMR Implementation Overview

How long does it take to implement the EMR?

Phase	Major Activities	Approx. Elapsed Time	Approx. Clinic Effort
Phase 1: Enrollment	Submit Expression of Interest Form Watch pre-recorded Webinars/Demos Provide Information for Enrollment Sign the Participation Agreement Download Pre-Implementation Checklist	Earlier the better (min 20 weeks before Go Live)	3-4 hours
Phase 2: Initiation and Planning	Identify your clinic lead Participate in Project Kick-off meeting Participate in Clinic Needs Assessment Participate in planning and discovery activities Participate in an IT Assessment (FFS providers can request assistance from MSPEI)	12-14 weeks prior to Go Live	8-12 hours
Phase 3: Design and Build	Participate in Clinic Configuration, Clinic Content Development Retrieve data extract from existing EMR Provide input for Data Migration Complete Data Validation Complete System Testing	8-12 weeks prior to Go Live	Variable (plan for 12-16 hours)
Phase 4: Go Live	Complete User Training Prepare for Go Live (Arrange Patient Load, Support, etc) Personalize EMR Data Entry (support is available)	Week of Go Live	Variable (min 24 hours)
Phase 5: Post Go Live / Continuing Support	Participate in weekly Support calls Complete post Go Live training Participate in Post Go-Live Evaluation Surveys and Check-Ins	4-5 weeks after Go Live	12 hours

You will be provided with more information as you begin the implementation process.

Funding

Please contact the EMR Program at EMRprogram@gov.pe.ca for information on any available funding for your circumstances.

Webinars and Newsletters

Past Webinars

If you weren’t able to participate in previous EMR Webinars, we invite you to watch the recorded event to learn what you need to know before you begin.

Webinar 1 (March 11, 2021): About the EMR Program and Getting Started

Webinar 2 (March 25, 2021): Telus Collaborative Health Record Demonstration

Webinar 3 (April 29, 2021): Preparing for the Transition

Webinar 4 (June 17, 2021): Collaborating with Patients for Better Health

Newsletters

Pilot Sites Selected (May 25)

Calling for Expressions of Interest (March 15)

Province Selects EMR Provider (February 19)

EMR Rollout to MH&A Community

Published date:

October 12, 2022