Private Community Care Facilities Visitation Guidance

In response to the COVID-19 pandemic, declared on March 11th, 2020, visitor restrictions were implemented in Community Care Facilities across Prince Edward Island to protect residents. 

Progressive lifting of public health measures has been continually evaluated based on the latest public health information from PEI's Chief Public Health Office. If concerns are identified, progress will be slowed, halted or even reversed to continue to protect the health and safety of Islanders.

  • The following Community Care facilities visitation allowances will be dependent on resident vaccination rates being maintained equal to or greater than 85%.
  • Facilities are responsible for monitoring and ensuring vaccination rates among residents are at target percentage.
  • If rates fail to be maintained at 85% or greater the previous visitation guidance (March 15th 2021) must be followed.
    • Designated visitors must visit in designated areas.
    • Residents can only leave in the company of the Partners in Care
    • Residents cannot disembark unless in company of Partners in Care
    • Residents cannot attend public places unless to perform essential services (e.g., banking)

Partners in Care:

  • Each Resident may identify up to (3) Partners in Care who can have increased access and visitation. The Partner in Care may support mealtime, mobility, personal hygiene, cognitive stimulation, communication, meaningful connections, relational continuity and assist in supporting the resident.
  • The Partner in Care may visit the resident at any time, provided this visit does not have a negative impact on the care of any other resident in the facility.
  • Partners in Care must follow all infection control protocols in place and shall maintain physical distancing from other residents and staff. A non-medical mask must be worn at all times when in the community care facility and outdoors when physical distancing is not maintained e.g. outdoor walks. 

Designated Visitors:

  • Visitors are individuals who visit a resident primarily for social or other supportive reasons and may include family and/or friends. 
  • Residents may have 6 designated visitors.
  • Visitation can occur in the resident’s room or other designated area.

    • Must maintain physical distancing of 2 metres (6 feet) from staff and other residents at the facility during the visit.

General Visitation Guidance: 

  • Partners in Care and designated visitors must maintain physical distancing of 2 metres (6 feet) from staff and other residents at the facility during the visit. 
  • Visitors and Partners in Care may visit together. 
  • Visitors and Partners in Care must be well and have no signs of illness. Visitors and Partners in Care will be screened by facility staff for COVID-19 symptoms prior to entry. 
  • Symptomatic individuals will be excluded from visiting until they are well. 
  • Visitors and Partners in Care must perform hand hygiene upon entry to the home and after the visit at point of exit and when indicated. Must follow all infection control guidelines in place at the facility. 
  • Visits will be during facility visiting hours unless exceptional circumstances. 
  • A non- medical mask must be worn at all times while visiting with the resident indoors and outdoors if physical distancing of 2 metres (6 feet) is not maintained. 
  • A visitor log should be maintained (date and time of visits, full names and phone numbers) and made available to Public Health if needed. Records should be kept for one month to facilitate contact tracing in the event of an outbreak. These records should be stored in a safe, secure location for one month after creation of the records and then disposed of using a secure destruction method to maintain confidentiality. For paper records, secure destruction means, at minimum, cross-cut shredding.

Personal Drives:

  • Partners in Care or designated visitors may take a resident for a drive for an agreed upon time frame. 
  • Drives can include disembarking from the vehicle but may not have contact with others.
  • Hand hygiene must be completed and the touch surfaces of the vehicle must be clean. 
  • The Partner in Care or designated visitors must don a non-medical mask while the resident is in their care in the vehicle. 
  • Residents who own/operate their own vehicle may go for a personal drive independently following the criteria for personal drives.
  • Residents who own properties (e.g. cottage) may go to these residences for a pre-determined time frame. Only Partners in Care or designated visitors may be present at the residence with the resident. 
  • Residents are permitted to stay overnight with any or all of their Partners in Care or designated visitors provided all infection control measures are maintained. 

Accessing Community Based Services: 

  • Residents may leave the property to perform personal business and access essential community services. Examples include banking, pharmacy consults and purchases and other essential personal business that cannot be completed by a family member or designate. 
  • Public Health measures in place must be reviewed with the resident prior to departure:
    • Hand Hygiene
    • Non-Medical Mask Use
    • Physical Distancing
    • Staying home when unwell
Published date: 
March 31, 2021
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca