Swimming Pools Guidance

This guideline applies to any indoor or outdoor facility with a publicly-accessible swimming pool or swimming pools, including hotels, campgrounds, municipal pools, and fitness facilities.

If you are contemplating having more than one gathering at a time at a swimming pool (indoor or outdoor), the Multiple Gatherings Guidance must be followed.

Core operational measures

required by all businesses, services, and organizations

  • Develop an operational plan detailing methods to mitigate transmission of disease.
  • Take every reasonable step to ensure physical distancing (including employees and/or clients) of two metres (six feet) between each other.
  • Take every reasonable step required to prevent employees who are required to self-isolate from entering workplaces.
  • Develop and follow an exclusion policy that ensures symptomatic employees are immediately excluded from work activities.
  • Ensure enhanced cleaning and disinfection of shared areas and surfaces.
  • Ensure hand washing stations or hand sanitizing products are available and accessible to all employees.

Swimming pools measures:

  • Limit the number of patrons permitted in the facility to ensure physical distancing, prevent large gatherings, and allow staff sufficient time to clean and disinfect equipment and other surfaces frequently.
  • Follow Gatherings Guidance in cases where groups of individuals are gathering together for a common purpose (i.e. swimming lessons, fitness classes, birthday parties, etc.).
  • If there will be more than one gathering at one time at a facility (indoor or outdoor), Multiple Gatherings Guidance must be followed.
  • Fitness Facility Guidance, Organized Recreational Activities and Team Sports Guidance, as appropriate, for the facility and activity.
  • At least one staff member must be present when open for business to ensure proper cleaning and disinfection is taking place, and to ensure that patrons are maintaining physical distancing.
  • Limit the number of patrons permitted in the facility to ensure physical distancing, prevent large gatherings, and allow staff sufficient time to clean and disinfect equipment and other surfaces frequently.
  • Limit the number of patrons permitted in swimming pools within a facility to ensure physical distancing.
  • Operations must keep daily records of all patrons using the facility, and staff and volunteers. This can be done with a responsible person completing attendance on site or electronically with verification on site. Records including the names and phone number should be kept for one month to facilitate contact tracing in the event of an outbreak. Operations should have an internal process in place to quickly retrieve these records, should the records be needed, even on weekends. These records should be stored in a safe, secure location for one month after creation of the records and then disposed of using a secure destruction method to maintain the confidentiality of participants. For paper records, secure destruction means, at minimum, cross-cut shredding.
  • If appropriate to the space, use floor markings to promote one-way flow through the facility and where lines form to ensure two metre (six feet) physical separation.
  • Employees and customers must have easy access to hand sanitizer with at least 60% - 80% alcohol and/or hand-washing stations and no-touch disposal receptacles.
  • Clean and disinfect frequently-touched surfaces at least twice a day or more, including doorknobs, light switches, and railings.
  • Increase washroom cleanings and consider limiting the number of available stalls and urinals to discourage overcrowding in washrooms.
  • Frequently clean and disinfect point-of-sale devices and touch screens at reception desks.
  • Encourage customers to use cashless payment when possible.
  • Close customer water fountains, and advise patrons to bring their own filled water bottles. Touchless water dispensers may be used with frequent cleaning and disinfection.
  • If applicable, towel service should not be offered at this time.
  • Saunas and steam rooms may open.  Capacity limits in saunas and steam rooms must be implemented to ensure physical distancing can be maintained.
  • Consider closing hot tubs if strict physical distancing cannot be maintained.
  • Consider supporting vulnerable customers by providing access to dedicated facility hours.
  • Print and post signage at all entries and throughout the facility outlining policies and procedures such as:
    • Physical distancing expectations,
    • Hand hygiene,
    • Respiratory etiquette (coughing and sneezing), and
    • Cleaning and disinfection practices and expectations.
  • Print and post signage at entries into the facility to notify patrons that they should not enter if they have symptoms of COVID-19, including fever, chills, cough, shortness of breath, sore throat, stuffy or runny nose, weakness, and/or acute loss of sense of taste and smell.
  • Wearing non-medical masks is required in all indoor public spaces, including gatherings; some exemptions apply.
  • Physical distancing with individuals who are not part of one’s household must still be maintained even if wearing non-medical masks.

  • Non-medical masks and gloves are not a replacement for any of the above measures.


Published date: 
March 26, 2021
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121