Ambulance Response Times

What is a response time?

An ambulance response time is defined as the time it takes an ambulance and paramedics to arrive on-scene from the time the 9-1-1 call is received.

How are response times reported?

Ambulance response times for Prince Edward Island are reported quarterly and reflect information gathered over a three-month time frame.

2018-19 [PDF | 265 KB]
2017-18 [PDF | 228 KB]
2016-17 [PDF | 228 KB]
2015-16 [PDF | 223 KB]

The information reflects the overall median response time for all pre-hospital calls for each of the six ambulance coverage zones.

What other information is reported?

In addition to the response times, the report includes the total number of ambulance calls for each coverage zone during that same three-month time period and what percentage of total provincial calls that reflects.

The report also includes the top-five most common pre-hospital ambulance calls.

How do I contact Emergency Health and Planning Services?

Emergency Health and Planning Services
16 Garfield Street
Charlottetown, PE   C1A 7N8

Telephone:  (902) 368-6719
Fax:  (902) 620-3072


Published date: 
January 14, 2019
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General Inquiries

Health PEI
16 Garfield Street
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136

Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors
Phone: 902-368-4637

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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