E-mental Health and Telehealth Supports

Mental Health Supports

Strongest Families Program
ICAN Adult Anxiety Program
Island Helpline
Kids Help Phone
Bridge the gapp
Crisis Services Canada Texting Support
Community Mental Health and Addictions Telephone Counselling

Strongest Families Programs

Strongest Families Institute provides evidence-based services to children and families seeking help for mental health and other issues impacting health and well-being. Timely care is provided to families by teaching skills through distance coaching – supporting families over the phone and Internet in their own homes. Strongest Families provides family-centered care that is customized to their needs.

Programs are designed to support children and youth from 3-17 years of age. Effective and clinically tested modules include support for: 

  • Attention Deficit Hyperactivity Disorder
  • Oppositional Defiance Disorder
  • Anxiety Disorders
  • Nighttime Bedwetting

How do the programs work?

Participants learn helpful skills with guidance from trained coaches who provide regular telephone and Internet support, along with the use of resources such as handbooks, online tools, and demonstration media. 

How long will it take to get support?

There is no wait time for the online programming and telehealth services. Your family will not need to leave the home or travel to take part.

You can be referred to the program through your primary care provider or community mental health services by calling 902-368-4430.

What is the cost?

There is no registration cost or fee.

ICAN Adult Anxiety Program

This program educates adults about anxiety and guides them as they learn skills to overcome their anxiety, excessive worry and how to cope with major life stressors. This program provides adults with a manual or access to a secure website, videos, relaxation audio clips, daily anxiety tracker, a supporter guide, and weekly telephone support from a coach. Adults can receive weekly telephone coaching support through either one-on-one coaching, or through a group-based program with other adults who share similar challenges. This program is effective at decreasing anxiety and stress; and increasing confidence and independence.

The program is available free of charge to Island residents and individuals can self-refer online at Strongest Families

Island Helpline

More resources have been devoted to the Island Helpline at 1-800-218-2885 to help Islanders who are experiencing distress - day or night, any day of the week.

Trained and caring staff answer calls to the Island Helpline 24 hours a day, 7 days a week, 365 days a year. The Island Helpline is a free bilingual, confidential, non-judgmental, and supportive telephone service. 

What can I expect when I call?

Staff provide emotional support, problem solving and crisis intervention services 24/7. Staff can also help by offering information about other resources and supports.

What types of issues can be discussed?

Staff can help with issues such as:

  • social isolation
  • stress and anxiety
  • breakdown of relationships
  • pre and postpartum related issues
  • aging related issues
  • abuse (physical, sexual and emotional)
  • mental health and depression
  • alcohol and drug use / abuse
  • suicidal thoughts

Kids Help Phone

Kids Help Phone is a Canadian charitable organization that provides 24/7 free confidential professional online and telephone counselling and text-based support in English and French to youth across Canada. Kids Help Phone also provides information on how to access other services and supports for youth.

Telephone Support

You can reach a Kids Help Phone counsellor 24/7 at 1-800-668-6868. No matter what you want to talk about, they will be there to listen.

Text-based Support

Text CONNECT to 686868

Texting is something many do to communicate with friends and family. But sometimes you need to talk to someone else about what you are going through. With Crisis Text Line powered by Kids Help Phone, you can chat with a trained, volunteer Crisis Responder for support at any time. 

Bridge the gapp

Bridge the gapp is an online resource for Islanders to find mental health and substance use support information.  

Connect with local clinicians, find tools and services, and share personal stories with others, all from the comfort of your home.

Visit Bridge the gapp.

Crisis Services Canada Texting Support

Connect via text at 45645, 5 p.m. - 1 a.m.

Reaching out can be scary but taking that step can help you feel less alone when you need it the most.

For some people in distress, reaching out and talking on the phone can be intimidating, especially for anyone who uses text as their usual form of communication.

The responders who answer your texts are there to support you in the struggles you are facing.

They can help you explore ways to create safety when things are feeling out of control.

Community Mental Health and Addictions Telephone Counselling

Community Mental Health and Addictions have resumed walk-in services and will continue to provide assessment, counselling, and programming by call-in as well. This one-on-one counselling is provided in-person or via telephone for those more comfortable calling in.

Community Mental Health and Addictions is committed to continuing to support clients and to offer innovative approaches to providing care at this time of need. 

Mental Health Walk-in/Call-in Clinics

Addiction Services Walk-in/Call-in Clinics

*In case of Emergency, please call 9-1-1

Published date: 
February 24, 2022
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General Inquiries

Health PEI
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136


Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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