Moncton Private MRI Program

Frequently Asked Questions

Why is Health PEI contracting with a private MRI clinic in New Brunswick?

• By partnering with the Moncton based MRI, Health PEI aims to reduce wait times for semi-urgent MRIs that and provide timely access to MRI services for patients.

When does the program start?

• Referrals to the Moncton MRI are expected to start within the first two months of 2025. 

Who qualifies for MRIs in Moncton?

• To qualify for this program, patients must have been referred for an MRI by a qualified healthcare provider. 
• Their case is then reviewed by a radiologist who will determine if they meet the criteria of semi-urgent. 
• Initially, patients who are on the waitlist for semi-urgent MRI will be provided an appointment first.
• Urgent MRIs will continue to be performed at the QEH MRI. 

Can I call Health PEI to get an MRI or get expenses paid?

• The process for referrals to the Moncton MRI is through a referral by a Health PEI healthcare provider only. 
• Patients cannot be given an appointment without first being referred to a specialist and their case being reviewed by a specialist. 

What if I don’t have a family doctor or nurse practitioner?

• People without a primary care provider (family doctor or nurse practitioner) to refer them to a specialist and who have a non-urgent concern are encouraged to access the Unaffiliate Virtual Care clinic to speak with a physician. 
• Patients who require an in-person appointment may be referred to a primary care access clinic for an appointment. 
• Patients may also call 8-1-1 for advice on where to best access care, if they are not sure. 

How will patients be informed about this new arrangement and the process for booking appointments?

• Health PEI will communicate with patients and healthcare providers directly to inform them about the partnership and the process for booking appointments.
• Patient cases will be reviewed by radiologists and those meeting the criteria for using the New Brunswick service will be provided an appointment directly by Health PEI.

Do I have to pay for the MRI upfront?

• MRIs booked by Health PEI do not require upfront payment by the patient. 

How will I be reimbursed for travel?

• Patients will be provided with information about travel arrangements and any additional support services that may be available at the time of referral. 
• Generally, fuel costs and bridge toll will be provided for patients travelling for this service.

What if I previously went to Moncton and paid for an MRI? Will I be reimbursed?

• The new program is designed to address MRI wait times for those on the current wait list moving forward.
• This program is not retroactive. Patients who paid for a private MRI on their own accord will not be reimbursed through this program. 

If I book my own appointment and go directly to Moncton for an MRI once the program starts, will I be reimbursed?

• Only patients who have been appropriately triaged and given an appointment for service in Moncton by Health PEI are eligible. 
• Patients must be triaged by their healthcare provider on PEI to determine if they are eligible for the program, and where they should be placed on the waist based on urgency. 
• Patients who choose to purchase a private MRI scan outside this process are not eligible for reimbursement.

How will Health PEI ensure the quality and safety of MRI services provided?

• Health PEI will work closely with the clinic to establish protocols and standards to ensure the quality and safety of the MRI services provided.
• The MRI scans will be interpreted by local radiologists in PEI, who will be responsible for ensuring the accuracy and timeliness of the reports.

Are there any concerns about potential privacy issues related to sharing patient information with a private clinic in another province?

• Health PEI will ensure that patient information is shared securely and in compliance with privacy laws.
• Strict protocols will be in place to protect patient privacy and confidentiality.

How much is Health PEI paying for this service?

• The total cost of the contract is estimated to be approximately $3.8 million.
• This cost includes the purchase of 2,600 MRI appointments and additional support costs, such as travel and administrative support.

Is Health PEI doing anything to improve MRI services on PEI, in Health PEI hospitals?

• Health PEI is actively recruiting and training new medical radiation technologists to increase staffing levels.
• Two new technologists will be starting work in early 2025, helping to maintain urgent MRIs on Island.
• Health PEI is exploring other potential solutions, such as expanding MRI capacity within PEI or partnering with other healthcare providers locally. This includes possibly utilizing capacity at the Atlantic Veterinary College or private business proponents on PEI.
• By taking a multi-faceted approach, Health PEI aims to improve access to MRI services and reduce wait times for patients in the long term.