Out-of-Province Medical Services (non-emergency)

Insurable medical services such as an emergency or sudden illness within Canada may be covered for Island residents with a valid PEI Health Card. Pre-approval by Health PEI is required for non-emergency medical or hospital service.

How do I get approval for out-of-province non-emergency medical or hospital service?

Your PEI physician or nurse practitioner will request approval for your out-of-province health service. Typically, you will be approved if your treatment is not available in the province. 

If treatment options within Canada have been exhausted and are not available, an out-of-country request can be submitted and assessed for approval. If approval is granted, all charges for insured services may be covered.

What if I am denied approval for an out-of-province medical service?
Please read the Out of Province/Country Appeal FAQ first.  If you would like to appeal after reading the FAQ, you can request an appeal in writing to: 

Office of the Chief Executive Officer
16 Garfield Street, PO Box 2000
Charlottetown, PE   C1A 7N8

Fax: 902-368-4974

How will my out-of-province medical service be coordinated?

Your out-of-province appointment and treatment will be coordinated between your PEI physician and the out-of-province physician or nurse practitioner and the out-of-province provider. 

How can I contact the Out-of-Province Coordinators?

Out-of-Province Coordinator
16 Garfield Street
Charlottetown, PE   C1A 7N8

Telephone: 902-368-6516 
Fax:  902-569-0581 or 902-370-3029


Published date: 
March 6, 2024
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General Inquiries

Health PEI
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136


Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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