Register with Maple

This page explains how to register with Maple to see a physician online through Maple’s secure healthcare platform.  

You are eligible for this service if: 

  1. You have never had a primary care provider (family doctor or nurse practitioner) on PEI, OR
  2. You had a primary care provider who closed their practice and do not currently have another primary care provider.

Note: Your information must already be in Maple’s roster before you can register with them to access services. The process for how this happens differs depending on your situation. For more information, see Virtual Health Care for Islanders without a Primary Care Provider.

How Do I Register?

1. Visit the registration page using a laptop or desktop computer, or the browser of a smartphone or tablet.

  • A Health PEI logo should appear at the top of this page. 
  • Do not register using the Maple-24/7 Online Doctors App on a mobile phone or tablet. (Once registered you can download the app provided free from Google Play or the Apple App Store.)

2. Enter your PEI Health Card number, and remove any leading zeros. (The page will accept up to nine digits; your health card number may be shorter.) 

3. Enter your home address, postal code, and city or town. Select "Continue." You will be brought to the account information page. 

4. Create your password.

5. Follow the prompts to complete your registration. You may be required to confirm your account by email, text, or telephone.

What if I need more help?

See the Virtual Health Care for Islanders without Primary Care Provider FAQ or

Contact the Virtual Care Technical Support Desk
•    Phone: 1-855-506-3963 (toll-free)
•    Email: virtualcare@ihis.org

 

Published date: 
January 31, 2023
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General Inquiries

Health PEI
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136

healthpei@gov.pe.ca

Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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