Supports for Family Violence

If you or someone you know is experiencing family violence, help is available.

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Adult and Child Protection

If anyone suspects a child or a vulnerable adult is at risk of neglect or abuse, report your concern.

Child Protection

1-877-341-3101 (8:30 am - 5:00 pm Monday-Friday) and 1-800-341-6868 (after hours and weekends).

Adult Protection


  • Charlottetown (902) 368-4790
  • Montague (902) 838-0786
  • O'Leary (902) 859-8730.
  • Souris (902) 687-7096
  • Summerside (902) 888-8440

Other Community Supports

Here is a complete list of community supports that are available to those facing family violence situations.

Anderson House and Outreach Services

Anderson House is a provincial emergency shelter for women, trans, non-binary individuals and their children, who are experiencing abuse or are at risk of abuse. People who live at the shelter have access to the following services:

  • Safety planning
  • Advocacy
  • Childcare services
  • Follow-up support
  • Referrals for outreach services
  • Second stage housing in locations across PEI
  • Information on resources such as lawyers, stay away orders, transportation, childcare and pet care.

Transportation is provided free of charge and the cost of basic needs, such as medication, can be covered.

Contact: Business Line: 902-368-8658
                Crisis Line: 902-892-0960 (also available via text)
                Toll-free: 1-800-240-9894
                Online chat:

Chief Mary Bernard Memorial Women’s Shelter

A shelter open to Indigenous and non-Indigenous women and their children who are experiencing family violence. Safe and supportive housing is provided on Lennox Island to women in distress, women without housing, or for young mothers who need extra support. Supports such as employment services, parenting, life skills programs, and Lennox Island Health Centre services are available to residents.

Contact: Business line: 902-831-2332
                Toll free 24hr crisis line: 1-855-297-2332

Victim Services

Victim Services assists victims of crime throughout their involvement with the criminal justice system. Assistant is available to victims of crime anywhere on Prince Edward Island. If you live off-island and are victimized by a crime that occured on PEI, you are also eligible for services.

Contact: Kings and Queens Counties: 902-368-4582

                Prince County: 902-888-8218

PEI Rape and Sexual Assault Centre

The PEI Rape and Sexual Assault Centre is still accepting new clients of all genders. Staff are working remotely, and services are being delivered through videoconferencing and by phone.

Contact: 902-368-8055 or 1-888-368-8055 toll-free to request counselling services

The Bridge Program

Education, Child Protection Social Programs, Municipal Police Services, RCMP, PEI Family Violence Prevention, Probation Services, Public Health, Mental Health and Addictions and Victim Services are still continuing to work together through the Bridge Program to rapidly mobilize services and supports for individuals and families in situations of acutely elevated risk.

For more information visit the Prince Edward Island Bridge Model

Student Well-being Teams

Student well-being teams usually work in schools advising, consulting and providing direct service to children and youth who are struggling with mental, social and physical health issues. Team members are working remotely from home and are available for support.

Visit Student Well-being Teams for contact information by family of school

    Community and Correctional Services

    Community and Correctional Services staff at probation, youth justice and clinical services are working remotely from home and are available to assist and support both youth and adults involved in the criminal justice system.

    For contacts, visit Community and Correctional Services

    Emergency Shelters

    • The emergency shelter line is operated 24 hours a day for those individuals in need of temporary shelter.  Individuals in need of shelter can call this line anytime to access housing supports. Call 1-833-220-4722 (Toll-free).
    • The Bedford MacDonald House, operated by the Salvation Army, provides temporary shelter to men who are in housing need. Call 902-892-2942.   
    • Blooming House is a women's shelter operating in Charlottetown. Call or text 902-213-9969. Transportation is available.
    • Winter Street Shelter is operating in Summerside and offers low barrier, safety focused service offered to those who identify as men. Shelter is offered to both Indigenous and non-Indigenous. Call 902-436-2502.
    • Lifehouse Emergency Shelter and Transitional Housing for Women and Children is operating in Summerside. Open to women, trans, and non-binary individuals and their children in need of houseing. Call 902-436-2502.

    The Community Outreach Centre currently located at 15 Park Street, Charlottetown. Open 7 days a week from 8am to 8pm. Call 902-368-3884 during operating hours, outside of operating hours call the emergency shelter line at 1-833-220-4722.

    Premier's Action Committee on Family Violence Prevention 

    The Premier's Action Committee on Family Violence Prevention was established in 1995 by former Premier Catherine Callbeck to provide education and awareness about family violence prevention and to implement and promote a provincial family violence prevention strategy.

    The committee includes representatives of government departments, community advocates, crisis and outreach workers, and representatives of legal, medical, and law enforcement circles. The committee's made-in-P.E.I. approach has been recognized nationally as a model of best practice for community involvement.

    To learn more about community supports and educational resources, visit the Premier's Action Committee on Family Violence Prevention website.

    Published date: 
    April 11, 2024
    Social Development and Seniors

    General Inquiries

    Department of Social Development and Seniors
    2nd Floor, Jones Building
    11 Kent Street
    PO Box 2000
    Charlottetown, PE C1A 7N8

    Phone: 902-620-3777
    Toll-free: 1-866-594-3777
    Fax: 902-368-4740