Changes to Driver’s Licence and Photo ID Card

Starting November 2017, the province is changing the way residents will receive a new driver’s licence and photo ID card. You will no longer receive your driver’s licence or photo ID card at an Access PEI service centre. Instead, your driver’s licence or photo ID card will be mailed to you.

There is no increase to the annual fee for the new cards.

New Secure Delivery Process

  1. Visit any Access PEI office to apply and pay for your Driver’s Licence and/or Photo ID Card.
  2. Keep your existing card (if you have one). You will be given a temporary document, which is valid for 30 calendar days.
  3. You will receive your new card in the mail within 14 business days of visiting an Access PEI office.

A similar process is used to deliver Canadian Passports, credit cards and other important documents.

Centralizing this service allows the Highway Safety Division to improve the security of the cards with added features that deter counterfeits. The process also enables the time for staff to investigate possible fraud before applicants receive a driver’s licence or photo ID card.

Don’t wait until the last minute to renew your driver’s licence.

Plan ahead. Give yourself enough time to receive your new card in the mail.

You can renew your driver’s licence up to five (5) months before your current expiry date.

Enhanced Security Features

The new driver’s licence and photo ID Cards have design and security features to help prevent identity theft and fraud. There is no fee increase associated with the new secure cards.

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Why are driver's licence and photo ID cards changing?

The new driver’s licence and photo ID cards have enhanced security features to help prevent identity theft and fraud. All of the Atlantic provinces are changing to the new cards at the same time. Other Canadian jurisdictions (except Yukon) and more than half of United States make use of new secured cards and central issuance (cards are sent by mail).

Why are cards being delivered by mail?

Cards are printed at an offsite facility with advanced security features.

A similar process is used to deliver Canadian passports, credit cards and other important documents. The delay in delivery provides staff with the time to investigate possible fraud before applicants receive a driver’s licence or photo ID card.

Staff of Access PEI will continue to perform all other steps of the business transaction.

How long will it take to get my driver's licence?

It may take up to 14 business days to receive your new licence or ID card. Plan ahead. Give yourself enough time to receive your new card by mail.

What do I use while I'm waiting for my new licence?

Keep your existing card (if you have one) and the temporary document you will receive from Access PEI when you apply. The temporary document will be valid for 30 calendar days.

Do I keep my old driver's licence?

Keep your old card and receipt until your new secure card arrives in the mail, within 14 business days. Once your new card arrives, destroy your old card, just as you would an old credit card.

What makes this card more secure?

The new cards feature multiple layers of security to help prevent identity theft and fraud and meet industry and government standards.

Is my current driver's licence and photo ID secure?

Current cards are secure, however, the new cards offer enhanced security. It is important to remember that card security evolves over time as threats to personal identity become more sophisticated. Enhancing security is part of the business of the PEI Highway Safety Division.

Can I get a new driver's licence even if it's not up for renewal?

Yes, you can renew your driver’s licence up to 5 months in advance of its expiry date. You can also purchase a replacement driver's licence with the same expiry.

Is my current driver's licence and photo ID card still valid?

Your driver's licence and photo ID remain valid until the expiry date printed on the card. Remember to give yourself enough time to receive your new card in the mail.

Why can’t my new driver’s licence and photo ID card be printed on Island?

The new process allows the PEI Highway Safety Division to:

  • keep pace with the latest security and technology advances;
  • follow a process consistent with the rest of the country; and
  • keep costs at a minimum for residents. 

There is no fee increase for the new secure cards.

Contact:

Phone: (902) 368-5271

Email: accesspeicharlottetown@gov.pe.ca

Published date: 
August 7, 2017
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General Inquiries

Department of Transportation, Infrastructure and Energy
3rd Floor, Jones Building
11 Kent Street,
P.O. Box 2000,
Charlottetown, PE   C1A 7N8

Phone: (902) 368-5100
Fax: (902) 368-5395

receptionist@gov.pe.ca

Highway Safety/Access PEI Inquiries: accesspeicharlottetown@gov.pe.ca

Road-Related Inquiries: roads@gov.pe.ca

All other TIE inquiries: 
receptionist@gov.pe.ca

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