Dec
18
2019

Report road issues by text message 

Islanders can now easily report broken traffic lights, broken pavement, problems with the Confederation Trail, and plowing/sanding issues to government by text message.

Through a partnership with the Island company BamText, Islanders can text information, pictures or video to highway maintenance staff in their county. Staff will use this information to investigate concerns and dispatch crews as needed. 

“We want to provide better service to Islanders and we know it’s convenient to send a quick text. We also want to know about road issues right away so we can fix small problems before they become big problems. The technology allows us to make sure a response on our end is happening in a timely manner, and it lets us track trends over time so we have good data on what’s happening on our Island roads.” 

- Transportation, Infrastructure and Energy Minister Steven Myers

Report provincial road issues via text message using the following numbers:

“BamText is a Prince Edward Island-based customer and public engagement platform used by North America’s largest companies to engage with public to receive feedback, suggestions, or to notify a government/business of an issue,” said Jordan Fraser of BamText. “Built on SMS technologies, BamText is currently live in more than 1500 companies throughout North America including Irving Oil, Circle K and Parks Canada.”

Islanders can continue to report issues by phone or email. All contact information is available at Report a Road or Traffic Problem. All the latest road conditions are made available via phone at 511 or via mobile device or computer at www.511.gov.pe.ca

Media contact:
Katie MacDonald
Department of Transportation, Infrastructure and Energy
902-314-3996
katiemacdonald@gov.pe.ca 

General Inquiries

Department of Transportation, Infrastructure and Energy
3rd Floor, Jones Building
11 Kent Street,
P.O. Box 2000,
Charlottetown, PE C1A 7N8

Phone: 902-368-5100
Fax: 902-368-5395

Highway Safety/Access PEI Inquiries: accesspeicharlottetown@gov.pe.ca

Road-Related Inquiries: roads@gov.pe.ca

All other TIE inquiries: 

DeptTIE@gov.pe.ca

Report Transportation Problems