Emergency Basic Need Supports

The Department of Social Development and Housing is offering help for Island families impacted by COVID-19 and self-isolation. If you are facing an urgent need caused by isolation measures and have no other support, we can help.

Islanders are encouraged to use the 211 PEI service to help you find social, health and government programs and services in the community. This service is offered 24/7 and is offered in over 100 languages.


How Do I Get Help? 

Please fill out the form available through the link at the bottom of this webpage.

What Information is Required? 

The application is simple and requires minimal information. We are asking for the following: 

  • Your name;
  • A telephone number or e-mail where we can contact you;
  • Community; and
  • A brief description of the assistance your require.

How and When is the Service Provided? 

Registration will open on Thursday, December 30. Someone will contact you within 24 hours to discuss your needs and how we can help.

Who can I contact for more information?

Emergency Isolation Supports
Email: sdh-assist@ihis.org

If you do not have access to email, dial 2-1-1 to be connected to 211 PEI where you will be guided to services and resources that best suit your needs, and if needed, complete the online form for Emergency Isolation Supports on your behalf.

Social Development and Seniors

General Inquiries

Department of Social Development and Seniors
2nd Floor, Jones Building
11 Kent Street
PO Box 2000
Charlottetown, PE C1A 7N8

Phone: 902-620-3777
Toll-free: 1-866-594-3777
Fax: 902-368-4740