Free Heat Pump Program

Islanders with an annual household income of $55,000 or less may be eligible for a free heat pump for their home. To be eligible, you must own your home, it must be your principle residence, and the property must be valued at $300,000 or less (tax assessed value).

How do I apply?

You can apply for a free heat pump online by clicking the blue button at the bottom of this page.

If you would like help with your application, you can book an appointment to visit your local Access PEI where staff will assess your income and help you submit your application. Book an appointment online or by calling 1-833-734-1873. 

If you have already applied for a free heat pump, but would also like home insulation and an electric water heater, there is no need to re-apply. Staff will reach out to you in the coming weeks to help you update your application.  In the meantime, if you have any questions or concerns, email

Getting ready to apply - proof of income

You will need to provide proof of your household income at your appointment or when you apply online. 

Your proof of income is your GST Credit document showing your net family income, marital status and province of residence. This information is contained in the first two pages of your GST Credit document. We need both pages. 

Please note – the GST Credit document is different than your Notice of Assessment for your taxes.  You can’t use the Notice of Assessment to apply for a free heat pump.

Visit the Canada Revenue Agency's web page for a sample GST Credit Document. If you don’t have a July GST Credit Document, you can contact the Canada Revenue Agency for assistance at 1-800-387-1193.

Getting ready to apply - property value

Your property must be valued at $300,000 or less (tax assessed value) to be eligible. Your tax assessed value may be different than the market value of your house, so if you are unsure, we can check your tax assessed property value for you at your appointment.

If you choose to apply online, you will need to know your taxed assessed property value before you apply. A property tax bill will contain this information. This bill is mailed to property owners in May of each year. If you are a property owner and you do not receive a property tax bill in May contact Taxation and Property Records.

How do I get my heat pump?

If you qualify, Access PEI staff will connect you with a contractor who will do the installation of the heat pump.

You can expect two visits from your contractor.

First, they will visit your home to determine where your heat pump will be installed. Your contractor will have a list of eligible heat pumps under this program, so you should discuss your heating needs with your contractor to help them determine what model to install.

Second, the contractor will return to install your free heat pump. After installation, government will pay the contractor for your heat pump.

After your heat pump is installed, government may conduct a quality assurance inspection to make sure an eligible heat pump was installed. If this inspection is required, government will contact you to arrange a time for this inspection.

What about insulation and electric hot water heaters?

This application form may also be used to apply for free insulation and a free electric hot water heater. Simply check off which upgrades you are interested in. There is no need to apply more than once. You can apply now, however staff will begin assessing insulation and water heater applications on June 1, 2022.

Environment, Energy and Climate Action

General Inquiries

Department of Environment, Energy and Climate Action
4th Floor, Jones Building
11 Kent Street
PO Box 2000
Charlottetown, PE C1A 7N8

Phone: 902-368-5044
Toll-free: 1-866-368-5044
Fax: 902-368-5830
Report an Environmental Concern