Accessing the Health Care System
Dial 8-1-1 to access non-emergency health information. Dial 7-1-1 (TTY), if you are hearing impaired.
What health information will I get by calling 8-1-1?
A registered nurse is available 24 hours a day to answer your health questions over the phone ...
Everyone who receives treatment through Health PEI has a health record. These records contain health information such as reports from care providers, test results or information about medication. Health records can be paper, electronic or a combination...
If you (and members of your family) have recently moved to Prince Edward Island to live, work or study, you may apply for a PEI Health Card to receive publicly funded health services. A separate card will be issued for each family member listed on the...
Everyone who has received a COVID-19 vaccine in Prince Edward Island can access a copy of their immunization record. Your immunization record features a unique QR code and authenticated record of vaccination that includes the date(s) you were vaccinated...
You may need to wait longer than the wait time posted when you arrive at the emergency department to see a physician.
Emergency department wait times are an estimate of how long it will take to see a physician from the time you register with the...
In PEI, there is a waiting list to find a new family doctor or nurse practitioner. This waiting list is called the Patient Registry.
You should join the Patient Registry if:
You are a resident of PEI with a valid PEI Health Card and you:
do not...
If you have a valid PEI Health Card, you can access many of the following services without a referral from a doctor. If you are looking for a family doctor or nurse practitioner, see Register for a Family Doctor or Nurse Practitioner
For medical...
Gender-affirming health services are offered in Prince Edward Island.
What is gender-affirming health care?
“Gender-affirming care can be understood as the processes through which a health care system cares for and supports an individual, while...
Severe weather and road conditions can impact medical appointments and other health care services.
The following locations and services are closed or delayed at this time. This list may change frequently. If you are unsure if your appointment will be...
Improving the flow and care of patients is about making your journey through the health care system easier while ensuring you receive the most appropriate care and treatment. If you require hospital care, Health PEI wants to ensure you have a timely...
Navigating health care can be difficult. A patient navigator is a person who can help you access health care services and supports, regardless of where you live in PEI or where you are on your health care journey.
Using a Health PEI patient navigator...
The Patient Registry Program helps connect Islanders to a family doctor or nurse practitioner who is accepting new patients, whether you have just moved to Prince Edward Island or have relocated within the province.
You should contact the patient...
The Health PEI office located at 16 Garfield Street in Charlottetown is temporarily closed. Services related to health card applications and health card renewals are not available at that location at this time. The following options are available...
Pharmacists can help Island residents get the care they need in their neighbourhood.
Ask Your Pharmacist
Island pharmacists can assess and prescribe for many common ailments.
Participating Pharmacies
Contact your local pharmacy today to schedule...
If you or your family earn a low income, you may be eligible to receive subsidized basic dental treatment services under the Provincial Dental Care Program.
To qualify, you and the dependent members of your family must:
be residents of Prince Edward...
Your PEI Health Card is valid for five years from the date it is issued. A renewal letter with necessary validation information will be mailed to you about two months before the expiry date for all the card(s) registered to your household. Please renew...
The PEI Health Card issued to international students is valid for one year only, while work permits are valid until the permit expires. If you are continuing your PEI study program or returning to PEI for a new work term, you may use the online form...
You can request a correction to your personal health information if you believe there is an error in your health records at a Health PEI facility. By law, Health PEI is not permitted to make changes to professional opinions or observations in your health...
Sexual health after-hours clinics are available from 4 p.m. to 7 p.m. by appointment only to all individuals of all ages and offer sexually transmitted and blood-borne infection testing, including gonorrhea, chlamydia, HIV, syphilis, Hepatitis C, etc....
Rachel Morgan’s three-year-old son Link has always been a good communicator. He’s just not much of a talker.
Image caption: Link and Rachel Morgan“Oh, he has no problem letting you know what he’s thinking!” said Morgan with a laugh from her home in...
Virtual care is a way to visit with your health care provider (e.g., doctor, nurse, social worker) using your phone, computer, or tablet.
You may see a health care provider virtually if:
your health care provider offers virtual visits and believes...
Do you need help with a virtual health care visit?
We can help you:
Install and use apps for virtual care
Use and test video call(s)
Sign up for virtual care services
Troubleshoot problems with your camera, microphone, computer, laptop,...
This page answers common questions about the virtual care for Islanders without a primary care provider service provided through Maple, a secure online healthcare platform.
To use Maple, you must either:
Have registered for the Provincial Patient...
Vital Statistics will process your request with a completed application, proper documentation and full payment.
The following payment options are accepted:
Cash and debit payments (in person only)
Money order or cheque payable to PEI Minister of...
Should I go to a walk-in clinic?
Walk-in clinics provide non-urgent care at locations across the province.
If you’re sick, call your family doctor or nurse practitioner (primary care provider) first.
If you don't have a family doctor, visit a walk...
This page provides information for Islanders whose health care provider (doctor, registered nurse, or other provider) has suggested meeting with them online by Zoom.
Zoom is a cloud-based video conferencing service to meet with others virtually. Using...