Emergency Health Services

What is a response time? An ambulance response time is defined as the time from when the 9-1-1 call is received at the Public Safety Answering Point (9-1-1 Dispatch Centre) until the arrival of the first paramedic on scene. How are response times...

Accessing ambulance services in Prince Edward Island Ground ambulance services (emergency and non-urgent) are provided by Island EMS across the province 24/7/365. Dial 9-1-1 to request an ambulance in an emergency. Dial 1-877-660-6644 to book an...

If you have an urgent medical condition or are experiencing a life-threatening health crisis go to the closest open emergency department or call 911. Examples of urgent medical conditions include: discomfort or tightness in the chest, unusual...

Ambulance, Fire, Police: 9-1-1 Call 9-1-1 to report a fire, crime or health emergency for immediate help. Operators will ask about the emergency and dispatch the police, fire department and/or an ambulance, as needed. The service is available 24...

911 The 911 Administration Office is responsible for the province’s Emergency 9-1-1 (call answer/transfer) System under the Emergency 911 Act. What happens when I call 9-1-1? The 9-1-1 call-taker will answer the phone and say “ 911, What is your...

The Mental Health and Addictions Emergency Department provides individuals experiencing a mental health, addiction, or substance use crisis with streamlined, 24/7 access to a multi-disciplinary team of trained staff in a safe and welcoming...

Islanders who have hearing loss or speech impairments can use Text with 9-1-1 for emergency services. What is required to use the Text with 911 service? You need an active wireless subscription and supported cell phone to use the Text with 911...