COVID-19 Advice for Individuals and Families

It is natural to feel stress, anxiety, grief and worry during this time. Everyone reacts differently and your own feelings will change over time. Notice and accept how you feel. Taking care of your emotional health will help you think clearly and protect yourself and your family. If you find that the news is making you feel anxious, take a break from it. Self-care during a stressful situation will help in the long term.

Resources available to Islanders

During these challenging times, we must ensure children are safe, especially when people's stress levels are heightened. By law, if you have a concern, you are required to contact Child Protection Services to ensure the safety of Island children and youth.

Child Protection Services Contact

1-877-341-3101 (Monday - Friday, 8:30 a.m. - 5:00 p.m.)

1-800-341-6868 (all other times)

Practice physical distancing

Make sure you understand what physical distancing means.

Practice good hygiene

To protect yourself and others from getting sick, take the following precautions:

  • wash your hands often;
  • cough and/or sneeze into your elbow;
  • avoid touching your eyes, nose, and mouth with hands;
  • cough in tissues and throw away;
  • stay home if you are sick;
  • avoid contact with sick people;
  • use alcohol-based hand sanitizer if soap and water are not available.

Since respiratory viruses, such as the one that causes COVID-19, are spread through contact, change your regular greeting. Instead of a handshake, a kiss or a hug, a friendly wave or elbow bump is less likely to expose you to respiratory viruses.

Should I wear a mask?

The PEI Chief Public Health Officer recommends that individuals, who can wear a non-medical mask, should do so, especially indoors when physical distancing cannot always be maintained. Learn more at Wearing Non-Medical Masks in the Community

If you have general questions about COVID-19, call the PEI Information Line at 1-800-958-6400

Published date: 
July 20, 2020
Health and Wellness

General Inquiries

Department of Health and Wellness
4th Floor North, Shaw Building
105 Rochford Street
Charlottetown, PE   C1A 7N8

Phone: 902-368-6414
Fax: 902-368-4121

DeptHW@gov.pe.ca