Report a Road or Traffic Problem

You can report road issues via email, phone, or text message. Staff will use this information to investigate concerns and dispatch crews as needed.

Report provincial road issues via text message by texting the information, photo and/or video to your county road issues text line.

Kings County (902) 200-2122

Queens County (902) 200-6649

Prince County (902) 200-1014

If you live in the Charlottetown or Summerside areas, contact your local public works departments at:

  • Charlottetown: Call 902-894-5208 during regular business hours (after business hours, contact 902-629-6916) or visit their website
  • Summerside: Call 902-432-1268 or visit their website

You can also call in road issues to (902) 368-5100 or send a note by email using the form below.

What type of problems can I report?

You can report the location of a transportation-related problem such as:

  • a road sign down 
  • road blocked, i.e. tree or power line down
  • a pot hole or excessive break-up of pavement in the road
  • traffic lights not working
  • traffic lights knocked down
  • a road shoulder washout
  • a bridge washout
  • a guardrail damaged or missing
  • excessive break-up of pavement
  • road not plowed/sanded
  • problems with the Confederation Trail
  • other transportation problems, please specify

What happens to the report after I submit it?

Email and text reports will be forwarded to Highway Maintenance. Your report will then be forwarded to the appropriate staff to investigate and dispatch crews as needed. If you request a response, someone will contact you within two business days.

How long will it take to submit the email report?

It will take you from five to fifteen minutes to report a problem, depending on how much information you enter.

How can I check PEI road conditions?

PEI 511 is a free traveller information service, operated by the Government of Prince Edward Island, that may be accessed via phone at 511 or via mobile device or computer at

Transportation and Infrastructure

General Inquiries

Department of Transportation and Infrastructure
3rd Floor, Jones Building
11 Kent Street,
P.O. Box 2000,
Charlottetown, PE C1A 7N8

Phone: 902-368-5100
Fax: 902-368-5395

Access PEI/Highway Safety Head Office
33 Riverside Drive
Charlottetown, PE
Phone: 902-368-5200

Road-Related Inquiries:

All other Transportation and Infrastructure inquiries:

Report Transportation Problems