The PEI government has committed to reaching 95 per cent of civic addresses by June 2023 and 100 per cent in 2025 with high-speed Internet (download speeds of 50 Mbps and upload speeds of 10 Mbps). In 2021, approximately 25% of civic addresses across the province do not have access to high-speed. Most underserved areas are in rural communities. Rural broadband connectivity is more challenging and expensive because of greater distance between addresses and wireless signal disruptions due to tree coverage and valleys.
What is government doing to improve broadband in rural PEI?
The PEI government is supporting residents, businesses, communities, and Internet service providers to ensure high-speed is accessible across the province. Existing and future efforts involve:
- Jointly funded federal-provincial agreements signed with Bell Canada and Xplornet Communications Inc. to bring high-speed to approximately 30,000 civic addresses through a combination of fixed wireless and fibre-to-the-home. These projects began in 2020 and will continue to connect Islanders until 2023. For more detailed information about these projects and the communities targeted for improved broadband, visit:
- Broadband improvement funding is available to support residents, PEI businesses, communities, and Internet service providers in installing broadband infrastructure that provides high-speed service, specifically in rural PEI. Find more information at PEI Broadband Fund.
- The Broadband Connectivity Discussion Paper (2021-2025) outlines the existing and proposed future actions to connect Islanders. After existing projects are completed, approximately 3,000 civic addresses will remain underserved in 2023. A mixture of wired, fixed wireless, and satellite technology will be used to reach underserved communities while addressing the geographical challenges of each location. The public consultation phase of this discussion is now complete.
Who is currently delivering Internet service in my community?
The following Internet service providers (ISPs) deliver services to households and businesses in PEI. If any ISP company is missing from this list, please notify us at firstname.lastname@example.org.
|Prince County||Queens County||Kings County|
|Bell||Eastlink||City Wide Communications|
|Buzz Network||Island Telecom||Eastlink|
|City Wide Communications||PEI Monitoring||PEI Monitoring|
|Island Telecom||Starlink||TNC Wireless|
What should I know about Internet speeds?
Internet speed is determined by the amount of data that is downloaded or uploaded per second. The speed of this data is measured in megabits per second (Mbps).
For information on factors, both inside and outside your home, that affect your Internet speeds and more, please visit the Canadian Radio-Television and Telecommunications Commission (CRTC) page on internet speeds.
|Speeds Mbps||Individual Use|
|50 + Mbps||
|Number of Devices||1-3||4-8||8-10|
|Light uses||5-10 Mbps||15Mbps||25Mbps|
|Very High Usage||50Mbps||100Mbps||150Mbps|
How does PEI regulate telecommunications?
In Canada, telecommunication networks and services are regulated through the CRTC. The Province of PEI does not hold any regulatory power over telecommunications. For any telecommunications service issues, please reach out to the CRTC, Commissioner for Complaints for Telecommunications Services, or the Better Business Bureau.