Accessing your health and medical records

Everyone who receives treatment through Health PEI has a health record. These records contain health information such as reports from care providers, test results or information about medication. Health records can be paper, electronic or a combination of both.

Health PEI is required by the Health Information Act [PDF | 298 KB] and other laws to keep your personal health information secure and confidential. Your personal health information is protected against loss, theft or unauthorized access. Your personal health information will be kept for as long as required by law and will be destroyed in a secure manner when it is no longer required.

Learn more about Privacy and Your Personal Health Information.

How can I request a copy of my hospital medical record?

If you require a copy of your medical record from a hospital visit or stay in Prince Edward Island, you must contact the Health Records Department where you received care.

You will be required to sign a consent to release information form. There may be a charge for the copies, depending on the size of the chart and number of pages requested. Staff will work with you to determine what parts of the chart are pertinent to your specific request. 

Health Records Departments:
Hospital Telephone Number
Queen Elizabeth Hospital 902-894-0257
Prince County Hospital 902-438-4300
Souris Hospital 902-687-7150
Kings County Memorial Hospital 902-838-0761
Community Hospital O’Leary 902-859-0368
Western Hospital 902-853-3108
Hillsborough Hospital 902-368-5401

How can I request a list of my hospital or clinic visits?

If you require a list of your hospital or clinic visits, you will need to submit a request to the PEI Medicare Office to obtain a patient claims history. You will be required to sign a consent to release information form. There is no charge for this service.

To make a request, please contact:

PEI Medicare Office
126 Douses Road
Montague, PE   C0A 1R0

Telephone:  (902) 838-0900
Toll-free:  1-800-321-5492
Fax:  (902) 838-0940

How can I request a copy of my medical record held by my family doctor or nurse practitioner?

To access a copy of your health record held by your family doctor or nurse practitioner, you must contact their office directly.

For contact information for your:

You will be required to sign a consent to release information form. There may be a charge for the copies, depending on the size of the chart and number of pages requested. 

How can I request a copy of my health record from a Health PEI program or service (eg. home care, diabetes, stroke, etc.)?

To access a copy of your health record, you must contact the program or service area directly. 

For example:  If you are looking for information related to care received through home care, you will need to contact your local Home Care office directly. 

You will be required to sign a consent to release information form. There may be a charge for the copies, depending on the number of pages requested.

How can I request a copy of my immunization record?

Immunization records can be obtained by contacting your local Public Health Nursing office in your area.

It may take up to two weeks to process your request. There is no fee for this service. 

How can I request a copy of my prescriptions?

If you require a record of your prescriptions, contact your most frequented local pharmacy and request a printout of your transactions.

For a listing of PEI pharmacies, including their hours and contact information, visit the PEI College of Pharmacy.
 

Published date: 
August 6, 2020
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General Inquiries

Health PEI
16 Garfield Street
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136

healthpei@gov.pe.ca

Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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