Accessing your health and medical records
Everyone who receives treatment through Health PEI has a health record. These records contain health information such as reports from care providers, test results or information about medication. Health records can be paper, electronic or a combination of both.
Health PEI is required by the Health Information Act [PDF | 298 KB] and other laws to keep your personal health information secure and confidential. Your personal health information is protected against loss, theft or unauthorized access. Your personal health information will be kept for as long as required by law and will be destroyed in a secure manner when it is no longer required.
Learn more about Privacy and Your Personal Health Information.
How can I request a copy of my hospital medical record?
If you require a copy of your medical record from a hospital visit or stay in Prince Edward Island, you must contact the Health Records Department where you received care.
You may be required to sign a consent to release information form. There may be a charge for the copies, depending on the size of the chart and number of pages requested. Staff will work with you to determine what parts of the chart are pertinent to your specific request.
| Hospital | Telephone Number |
|---|---|
| Queen Elizabeth Hospital | 902-894-0257 |
| Prince County Hospital | 902-438-4300 |
| Souris Hospital | 902-687-7150 |
| Kings County Memorial Hospital | 902-838-0761 |
| Community Hospital O’Leary | 902-859-0368 |
| Western Hospital | 902-853-3108 |
| Hillsborough Hospital | 902-368-5400 |
How can I request my COVID-19 test result report?
If you need an official copy of your COVID-19 test result for the purpose of employment or school, please visit Request your COVID-19 Test Result Report and complete the online form.
How can I request a list of my hospital or clinic visits?
If you require a list of your hospital or clinic visits, you will need to submit a request to the PEI Medicare Office to obtain a patient claims history. You may be required to sign a consent to release information form. There is no charge for this service.
To make a request, please contact:
PEI Medicare Office
126 Douses Road
Montague, PE C0A 1R0
Telephone: (902) 838-0900
Toll-free: 1-800-321-5492
Fax: (902) 838-0940
How can I request a copy of my medical record held by my family doctor or nurse practitioner?
To access a copy of your health record held by your family doctor or nurse practitioner, you must contact their office directly.
For contact information for your:
- family doctor, visit the College of Physicians & Surgeons of PEI, or
- nurse practitioner, visit the College of Registered Nurses of PEI.
You may be required to sign a consent to release information form. There may be a charge for the copies, depending on the size of the chart and number of pages requested.
How can I request a copy of my health record from a Health PEI program or service (eg. home care, diabetes, stroke, etc.)?
To access a copy of your health record, you must contact the program or service area directly.
For example: If you are looking for information related to care received through home care, you will need to contact your local Home Care office directly.
You may be required to sign a consent to release information form. There may be a charge for the copies, depending on the number of pages requested.
How can I request a copy of my immunization record?
Immunization records can be obtained by contacting your local Public Health Nursing office in your area.
It may take up to two weeks to process your request. There is no fee for this service.
How can I request a copy of my prescriptions?
If you require a record of your prescriptions, contact your most frequented local pharmacy and request a printout of your transactions.
For a listing of PEI pharmacies, including their hours and contact information, visit the PEI College of Pharmacy.
Can I request a copy of someone else’s health record?
You can request a copy of the health record of another person if you have legal authority to act on their behalf. This could include a parent or guardian requesting a copy of their child's personal health information, or a close relative requesting information from the chart of a deceased individual. You may be asked to provide documentation to prove your authority to act on the person's behalf (for example, a birth certificate, custody order, marriage certificate or will).
General Inquiries
Health PEI
PO Box 2000
Charlottetown, PE C1A 7N8
Phone: 902-368-6130
Fax: 902-368-6136
Media Inquiries
Phone: 902-368-6135
If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.
If you are unsure what to do about a health issue or if you need health information, call 8-1-1.
