Leadership Excellence Award Recipients

The Leadership Excellence in Quality and Safety Awards recognize those who have made a solid commitment to improving the quality and safety of care provided to Islanders. The Health PEI Board would like to thank and acknowledge all individuals and teams who submitted applications. 

Awards were presented to the following recipients: 


Quality and Safety Award

The Leadership Excellence in Quality and Safety Award went to the Public Health Nursing and COVID-19 Vaccine Roll Out Team for their role in providing mass vaccination clinics during the pandemic. The vaccine roll out had four main goals 1) to enable as many residents as possible to be immunized against COVID-19 as quickly as possible; 2) to allocate, distribute and administer vaccines as efficiently, equitably and effectively as possible; 3) to deliver immunizations in a safe, effective and efficient manner to identified priority groups; and 4) to develop a communications plan to ensure all Islanders were aware of when and where they may receive the COVID-19 vaccine. This initiative was done in collaboration with the Chief Public Health Office of Prince Edward Island, Canadian Red Cross, and many retired healthcare professionals and volunteers. With their pro-active approach, Prince Edward Island is a leader in the number of people immunized per capital across Canada.

Awards of Merit

Awards of Merit were presented to the Unaffiliated Virtual Care Program (UVC). The program was developed as part of the COVID-19 response with funding from Health Canada Infoway. The goal of the program is to increase access for care to patients without a primary care provider and who’s names are also on the Provincial Patient Registry (PPR). The Unaffiliated Virtual Care Program applies appropriate technology so that patients can access vital services such as prescription refills, medical notes, lab requisitions and others. The Unaffiliated Virtual Care Program has helped to reduce the risk of COVID-19 transmissions by reducing the waiting room crowding and the need for patients to leave home to receive routine health care. UVC services are provided free of charge and patients retain their place on the PPR.

Awards of Merit were presented to Sarah Lutes and Fiona Mitchell for the Health PEI IV to PO Antimicrobial Conversion Implementation. The goal is to improve patient safety and care through the development and implementation of a pharmacist led Intravenous (IV) to Oral (PO) Antimicrobial Conversion initiative, to promote the safe and appropriate use of antimicrobials and to comply with Accreditation Canada’s Antimicrobial Stewardship Program Required Organizational Practice. Appropriate antimicrobial use ultimately leads to decreases in resistance, reductions in C. difficile cases, and improved patient outcomes. The pharmacist-led program uses a customizable clinical alert built in Cerner to notify the pharmacist that a patient may qualify for conversion to oral therapy, based on parameters set out in the guideline. The pharmacist then performs an assessment and contacts the prescriber with any recommendations. The IV to PO Conversion project creates a collaborative process that will directly benefit the health outcomes of our patients across the acute care sites. Evidenced based benefits include increased patient satisfaction, reduced risk of line related complications, reduced length of stay in hospital, reduced nursing administration time, and reduced cost.


Quality and Safety Award

The Leadership Excellence in Quality and Safety Award went to the Mental Health and Addictions COVID-19 Management Team for their Psychiatry Urgent Care Clinic Initiative. In response to the demand on emergency departments at the Queen Elizabeth Hospital and Prince County Hospital during the COVID-19 pandemic, the Mental Health and Addictions team created the Psychiatric Urgent Care Unit at Hillsborough Hospital to assess, triage and provide direct access to inpatient mental health and community mental health services for patients in crisis.

Awards of Merit

Awards of Merit were presented to the Integration of Mental Health Crisis Response into Acute Care at Prince County Hospital. The Prince County Hospital put forth a proposal for increased supports in the form of a multidisciplinary team that works collaboratively with the emergency department, psychiatry, community mental health and addictions, law enforcement, child protection, and other provincial agencies to provide crisis support and coordination to patients in the East and West Prince health networks.

Awards of Merit were presented to the IV Pump (Medication Library) Implementation Project. The goal was to improve patient safety by implementing IV Pumps (Medication Library) and to standardize infusion practices across the Island. The Smart IV Pump and Medication Library ensures compliance with the Infusion Pump Safety Required Organizational Practice and increases patient safety. This technology will benefit Island residents in hospitals, at the Provincial Palliative Care Centre, and at home.


Quality and Safety Award

The Leadership Excellence in Quality and Safety Award went to Paul Young and the Tele-rounding Team from Western Hospital. A first in Canada, the virtual physician hospital in-patient coverage model was launched in an effort to avoid closing Western Hospital and to stabilize in-patient coverage. The tele-rounding team partnered with Maple, a new telehealth company in Canada, to connect remote physicians from across Canada to patients on the Medical Unit of Western Hospital. The system allows doctors to provide care in much in the same way a physician physically rounding the ward would, but virtually from a remote location.  

Awards of Merit

Awards of merit were presented to the INSPIRED 2.0 Committee for their initiative: “Scaling Up INSPIRED Approaches to COPD Care.” The goal of this initiative was to decrease the burden of symptoms for persons living with moderate to severe COPD. The program focused on creating partnerships among community-based programs to deliver a proactive hospital to home program aimed at improving the transition and discharge process.

Awards of Merit were presented to the Orthopedic Intervention Clinic, which was launched in November 2018. The Orthopedic Intervention Clinic was established to increase the appropriate referrals of patients with osteoarthritis of hips and knees to the orthopedic service for surgery and to improve the non-operative care management for those patients who are not deemed appropriate for surgery. This clinic, first of its kind in Canada, has seen over 600 patients and has improved appropriate referrals for knee and hip surgery (osteoarthritis).   


Quality and Safety Award

The Leadership Excellence in Quality and Safety Award went to the Volunteer Services Program in West Prince. The new integrated and innovative program recruits, orientates, develops and coordinates volunteer services and related programs and activities for facilities in West Prince, including Western Hospital, Community Hospital O'Leary, Maplewood Manor and Margaret Stewart Ellis Home. The program has grown exponentially with over 250 volunteers, and it continues to grow month over month.  

Awards of Merit

Awards of merit were also presented to the Provincial Skin and Wound Steering Committee for their development of the Provincial Diabetic Foot Screening Program which has the goal of increasing patient self-care preventative education, early identification of problem areas and helping patients access the most appropriate care path as quickly as possible; and Dr. Marvin Tesch for implementing the Electronic Synoptic Pathology Reporting Initiative (ESPRI) for PEI. Synoptic reporting is a documentation method that uses structured checklists to help physicians produce more standardized, complete, consistent and easy to read medical reports for both patients and clinicians.  


Quality and Safety Award

The Quality and Safety Award went to the team who initiated the “Paramedics Providing Palliative Care at Home” Program. This program provides patients within the Integrated Palliative Care Program “after hours”, in house support for pain management and comfort measures by trained Island EMS paramedics. The care offered in house for unexpected palliative events further supports the family and clients wish to remain in the home rather than being transferred to hospital.

Awards of Merit

Awards of merit were also presented to Adrienne Fudge, RN and Colleen Murphy, RN for leading the Remote Patient Monitoring Program that provides home monitoring for patients with heart failure and Chronic Obstructive Pulmonary Disorder; and Kings Primary Care Network for developing a collaborative mental health model of practice in primary care that provides early screening, early identification, and intervention related to mild/moderate anxiety and depression in the adult population.


Quality and Safety Award

The Quality and Safety Award went to Primary Care INR Clinics for implementing nurse managed point of care anticoagulation clinics to improve quality, safety and access for clients requiring anticoagulation management.

Awards of Merit 

Awards of merit were also presented to Dr. Carol McClure for developing a Mammography Radiology Report Card to improve quality and performance monitoring; Verna Ryan for initiating a safety review of Hillsborough Hospital and ongoing collaboration and support to improve the safety of mental health services; and the Prince County Hospital Interdisciplinary Bariatric Team for providing quality, safe, and patient-centred bariatric care.  


Individual Award

The individual award went to Martha St. Pierre, Provincial Diabetes Clinical Lead, for her role in leading quality and safety initiatives to help improve the outcomes for diabetes care across the province. Some of these initiatives include: Foot Care Committee, Point of Care Blood Glucose Testing Standardization Committee, Pediatric Insulin Pump Program, Health PEI Frail Elderly Guidelines, and the Diabetes Strategy 2014-17.

Group Award

The group award went to the Surgery/Restorative Care Unit at Prince County Hospital for the implementation of rounding at the patient’s bedside and completion of a written report for communication at shift change. This person-centred approach to patient care significantly decreased the reporting time at shift change, and increased patient satisfaction and knowledge of their care plan.

An honourable mention was also given to Western Hospital for their work on establishing and improving wait times and flow in the emergency department.


Individual Award

The individual award went to Diane Boswall, Public Health Nursing Clinical Specialist, for her leadership role in the Lean project entitled "Homeward Bound" at Prince County Hospital and Public Health Nursing West. The project improved communication processes between staff and clients and helped to ensure a safer transition from hospital to community for mothers and babies. She also led the spread of this project to the Queen Elizabeth Hospital and Public Health Nursing East.

Group Award

The group award went to the Provincial Laboratory Quality Improvement Team for their focus on continuous quality improvement and standardization of laboratory services across the province. Some of their many accomplishments include: establishing a safety committee at all laboratory sites, standardization of standard operating procedures at all sites, creation of a provincial laboratory website, creation of a new guide to laboratory service for clients and publication of an new "Laboratory Quality Manual."

An honourable mention was also given to the "Western Beta Blocker's" Lean project team who were successful in lowering the acute length of stay of inpatients at Western Hospital.


Individual Award

The individual award was presented to Bobbi Jo Flynn, Mental Health Programming Lead. Bobbi Jo led a number of mental health service quality initiatives which improved access to services and quality of care in mental health.

Group Award

The group award was presented to the Provincial Long-Term Care Quality Improvement Team for their work on medication management improvement initiatives.

Published date: 
May 19, 2022
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