EMR User Resources

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Now that you are using the EMR in your clinic, you may benefit from these additional EMR User Resources including education materials, user tips and user support information.

Frequently Asked Questions


User Bulletins

CHR Bulletin - November Edition: chr_user_bulletin.pdf

Client Demographics Support Materials

Client Registry Patient Demographic Guide: client_registry_patient_demographic_guide-nov4-2021.pdf

Billing Support Materials

After Hours Premium: afterhours_premium.pdf
Billing Cheat Sheet - Entering Claims: billing_cheat_sheet_-_entering_claims.pdf
Billing Reconciliation: billing_reconciliation.pdf

Override Fees: override_fees.pdf
Patient Information Mismatch: patient_information_mismatch.pdf
Salaried Billing for Fee for Service: salaried_billing_ffs.pdf
Service Date Entry: service_date_entry.pdf
Viewing Billing in Submitted State: viewing_billing_in_submitted_state.pdf

Medicare Appeal Process: medicare_appeal_process.pdf
Non-Patient Specific Fee Codes: non-patient_specific_fee_codes.pdf
Submitting for Out of Province Referral: submitting_for_out_of_province_referral.pdf

User Support

CHR User Access Request Form: chr_access_request_form-editable.pdf

For information regarding who to contact for support, please refer to the EMR Quick Support Guide: emr_quick_support_guide.pdf

Submit a Change Request to the EMR Program

You can submit a change or form request by completing the change request form.  Screen shots and forms should be included as part of the request to assist in the evaluation. 

Requests will be reviewed, assessed and prioritized by our Clinical Advisory Group.

CHR Change Request Form: https://services.princeedwardisland.ca/en/service/electronic-medical-record-change-request-form#/

Privacy and Security Awareness Training



Date de publication : 
le 19 Octobre 2021
Santé et Mieux‑être

Renseignements généraux

Ministère de la Santé et du Mieux-être
Immeuble Shaw, 4e étage (nord)
105, rue Rochford
Charlottetown (Î.-P.-É.) C1A 7N8

Téléphone : 902-368-6414
Télécopieur : 902-368-4121