Government is pleased to announce the nomination of a new Complaints Officer

Government is pleased to announce the nomination of Darlene Arsenault of St. Chrysostome, PEI, as the new Complaints Officer under the French Language Services Act, says Premier Wade MacLauchlan, Minister Responsible for Acadian and Francophone Affairs.

The Complaints Officer works with French Language Services Coordinators and addresses complaints submitted by a member of the public through the complaints mechanism under the Act. The Complaints Officer position has been in place since the proclamation of the Act in 2013.

Darlene Arsenault is an active member of the Acadian and Francophone community (AFC). She is a retired school principal and teacher who currently works as a project manager for the Village des Sources l’Étoile Filante. This organization offers, among other activities, resource camps to school children that focus on well-being and mental health. Darlene continues to be involved in the community associations of the AFC and has held many positions, including Chair of both the Société Saint-Thomas-d’Aquin and the Acadian and Francophone Community Advisory Committee.

“The Complaints Officer plays a key role in the accountability framework established by the French Language Services Act. I welcome Darlene Arsenault to this role and look forward to collaborating as we improve the offer of services in French to Islanders.” Premier MacLauchlan said.

Media contact:
Mary Moszynski
Acting Director of Communications
Office of the Premier

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