Emergency Numbers

Ambulance, Fire, Police:  9-1-1

24 hour telephone service for emergencies requiring immediate help.

811 Telehealth:  8-1-1

24 hour telephone service for non-emergency health information. Dial 7-1-1 (TTY), if you are hearing impaired.

Learn more about 811 Telehealth.

When should you call 9-1-1 instead of 8-1-1?

Call 9-1-1 or go to an emergency department when:

  • experiencing discomfort or tightness in the chest;
  • experiencing unusual shortness of breath;
  • experiencing abdominal pain;
  • experiencing prolonged and persistent headache or dizziness;
  • an injury may require stitches or involve a broken bone;
  • a child has prolonged diarrhea or vomiting; or
  • a baby under six months of age has a fever of 38°C (100.4°F) or higher.

Addiction Services:  1-888-299-8399

24 hour, toll-free service from anywhere on PEI for inpatient and out-patient detoxification, counseling, information and referral for help with an addiction to alcohol and drugs.

Learn more about Addiction Services

Gambling Support Information:  1-855-255-4255

  • 24 hour, toll-free, confidential telephone service with a licensed social worker for problem gambling counseling and crisis intervention.

Adult Protection

Report an adult protection concern of a vulnerable adult who you believe is being abused or neglected.

Souris: (902) 687-7096
Montague: (902) 838-0786
Charlottetown: (902) 368-4790
Summerside: (902) 888-8440
O'Leary:  (902) 859-8730  

Child Protection:  1-877-341-3101

If you suspect a child is in need of protection, you are legally required to contact Child and Family Services.

After hours:    1-800-341-6868

Island Help Line:  1-800-218-2855

24 hour, bilingual and confidential telephone service that provides information, support or help to Islanders who are in a crisis – feeling depressed or thinking about suicide.

For more information, visit theislandhelpline.com

Kids Help Phone:  1-800-668-6868

24 hour, bilingual, confidential and anonymous telephone and online counseling service for children and youth.

For more information, visit KidsHelpPhone.ca 

Poison Control:  1-800-565-8161

24 hour telephone information for families and health care professionals related to poisoning and possible poison exposures.

For more information, visit iwkpoisoncentre.ca


Anderson House Crisis Line:  1-800-240-9894
Substance-free emergency shelter for women and their children.

Chief Mary Bernard Memorial Shelter:  1-855-297-2332
Emergency shelter from family violence for Aboriginal and non-Aboriginal women and their children.

Bedford MacDonald House:  1 (902) 892-9242
Emergency homeless shelter and short-term residence for men.

PEI Rape and Sexual Assault Centre:  1-888-368-8055

Confidential counseling service for victims of rape and sexual assault.

For more information, visit peirsac.org 


Published date: 
March 2, 2016
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General Inquiries

Health PEI
16 Garfield Street
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136


Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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