Emergency Numbers

Ambulance, Fire, Police:  9-1-1

Call 9-1-1 to report a fire, crime or health emergency for immediate help. 

Operators will ask about the emergency and dispatch the police, fire department and/or an ambulance, as needed. 

The service is available 24 hours a day, seven days a week.

811 Telehealth:  8-1-1

Call 8-1-1 to speak with a registered nurse for non-emergency health information and advice. The service is available 24 hours a day to answer health questions over the phone.

Dial 7-1-1 (TTY), if you are hearing impaired.

Learn more about 811 Telehealth.

When should you call 9-1-1 instead of 8-1-1?

Call 9-1-1 or go to an emergency department when:

  • experiencing discomfort or tightness in the chest;
  • experiencing unusual shortness of breath;
  • experiencing abdominal pain;
  • experiencing prolonged and persistent headache or dizziness;
  • an injury may require stitches or involve a broken bone;
  • a child has prolonged diarrhea or vomiting; or
  • a baby under six months of age has a fever of 38°C (100.4°F) or higher.

Addiction Services:  1-888-299-8399

24 hour, toll-free service from anywhere on PEI for inpatient and out-patient withdrawal management, counselling, information and referral for help with an addiction to alcohol and/or drugs.

Learn more about: 

Gambling Support Line:  1-855-255-4255

24 hour, toll-free, confidential telephone service with a licensed social worker for problem gambling counselling and crisis intervention.

For more information, visit Gambling Support Information.

Adult Protection

If you suspect a vulnerable adult is in need of protection from abuse or neglect, you can report your concern to Adult Protection at any Home Care office across PEI. 

Location Telephone
Souris
Montague
Charlottetown
Summerside
O'Leary
(902) 687-7096
(902) 838-0786
(902) 368-4790
(902) 888-8440
(902) 859-8730

Child Protection:  1-877-341-3101

If you suspect a child is in need of protection from abuse or neglect, you are legally required to contact Child and Family Services.

After hours:    1-800-341-6868

Mental Health Support

Island Help Line:  1-800-218-2855

24 hour, bilingual and confidential telephone service that provides information, support or help to Islanders who are in a crisis – feeling depressed or thinking about suicide.

For more information, visit theislandhelpline.com

Kids Help Phone:  1-800-668-6868

24 hour, bilingual, confidential and anonymous telephone and online counseling service for children and youth.

For more information, visit KidsHelpPhone.ca 

Bridge the gapp:

An online resource designed to support mental wellness.  

For more information, visit Bridge the gapp

Poison Control:  1-800-565-8161

24 hour, free, confidential telephone service for families and health care professionals for suspected poisoning or exposures to toxins.

For more information, visit iwkpoisoncentre.ca

Shelters:

Emergency Shelter Referral Line:  1-833-220-4722    

Individuals in urgent need of overnight shelter can call the toll-free referral hotline. 

Anderson House Crisis Line:  1-800-240-9894

Emergency shelter for women and their children who are in need of safety because of violence in their lives.

Blooming House:  (902) 213-9969  

Safe overnight shelter for women aged 18 and up. 

Website:  www.bloominghouse.ca

Chief Mary Bernard Memorial Shelter:  1-855-297-2332

Emergency shelter from family violence for Aboriginal and non-Aboriginal women and their children.

Bedford MacDonald House:  1 (902) 892-9242

Emergency homeless shelter and short-term residence for men.

Deacon House:  (902) 368-4036 

Provides overnight harm reduction shelter for adult males over the age of 19 who abuse substances or have a chemical dependency.

PEI Rape and Sexual Assault Centre:  1-888-368-8055

Confidential counseling service for victims of rape and sexual assault.

For more information, visit peirsac.org 

 

Published date: 
March 19, 2021
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General Inquiries

Health PEI
16 Garfield Street
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136

healthpei@gov.pe.ca

Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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