Ambulance, Fire, Police: 9-1-1
Call 9-1-1 to report a fire, crime or health emergency for immediate help.
Operators will ask about the emergency and dispatch the police, fire department and/or an ambulance, as needed.
The service is available 24 hours a day, seven days a week.
811 Telehealth: 8-1-1
Call 8-1-1 to speak with a registered nurse for non-emergency health information and advice. The service is available 24 hours a day to answer health questions over the phone.
Dial 7-1-1 (TTY), if you are hearing impaired.
Learn more about 811 Telehealth.
When should you call 9-1-1 instead of 8-1-1?
Call 9-1-1 or go to an emergency department when:
- experiencing discomfort or tightness in the chest;
- experiencing unusual shortness of breath;
- experiencing abdominal pain;
- experiencing prolonged and persistent headache or dizziness;
- an injury may require stitches or involve a broken bone;
- a child has prolonged diarrhea or vomiting; or
- a baby under six months of age has a fever of 38°C (100.4°F) or higher.
Addiction Services: 1-888-299-8399
24 hour, toll-free service from anywhere on PEI for inpatient and out-patient withdrawal management, counselling, information and referral for help with an addiction to alcohol and/or drugs.
Learn more about:
- Addiction Services
- How to Prevent an Opioid-related Overdose and get a FREE Naloxone Kit
- Needle Exchange Program
Gambling Support Line: 1-855-255-4255
24 hour, toll-free, confidential telephone service with a licensed social worker for problem gambling counselling and crisis intervention.
For more information, visit Gambling Support Information.
If you suspect a vulnerable adult is in need of protection from abuse or neglect, you can report your concern to Adult Protection at any Home Care office across PEI.
Child Protection: 1-877-341-3101
If you suspect a child is in need of protection from abuse or neglect, you are legally required to contact Child and Family Services.
After hours: 1-800-341-6868
Mental Health Support
Island Help Line: 1-800-218-2855
24 hour, bilingual and confidential telephone service that provides information, support or help to Islanders who are in a crisis – feeling depressed or thinking about suicide.
For more information, visit theislandhelpline.com
Kids Help Phone: 1-800-668-6868
24 hour, bilingual, confidential and anonymous telephone and online counseling service for children and youth.
For more information, visit KidsHelpPhone.ca
Bridge the gapp:
An online resource designed to support mental wellness.
For more information, visit Bridge the gapp
Poison Control: 1-800-565-8161
24 hour, free, confidential telephone service for families and health care professionals for suspected poisoning or exposures to toxins.
For more information, visit iwkpoisoncentre.ca
Emergency Shelter Referral Line: 1-833-220-4722
Individuals in urgent need of overnight shelter can call the toll-free referral hotline.
Anderson House Crisis Line: 1-800-240-9894
Emergency shelter for women and their children who are in need of safety because of violence in their lives.
Blooming House: (902) 213-9969
Safe overnight shelter for women aged 18 and up.
Chief Mary Bernard Memorial Shelter: 1-855-297-2332
Emergency shelter from family violence for Aboriginal and non-Aboriginal women and their children.
Bedford MacDonald House: 1 (902) 892-9242
Emergency homeless shelter and short-term residence for men.
Deacon House: (902) 368-4036
Provides overnight harm reduction shelter for adult males over the age of 19 who abuse substances or have a chemical dependency.
PEI Rape and Sexual Assault Centre: 1-888-368-8055
Confidential counseling service for victims of rape and sexual assault.
For more information, visit peirsac.org