Emergency Numbers
Ambulance, Fire, Police: 9-1-1
24 hour telephone service for emergencies requiring immediate help.
811 Telehealth: 8-1-1
24 hour telephone service for non-emergency health information. Dial 7-1-1 (TTY), if you are hearing impaired.
Learn more about 811 Telehealth.
When should you call 9-1-1 instead of 8-1-1?
Call 9-1-1 or go to an emergency department when:
- experiencing discomfort or tightness in the chest;
- experiencing unusual shortness of breath;
- experiencing abdominal pain;
- experiencing prolonged and persistent headache or dizziness;
- an injury may require stitches or involve a broken bone;
- a child has prolonged diarrhea or vomiting; or
- a baby under six months of age has a fever of 38°C (100.4°F) or higher.
Addiction Services: 1-888-299-8399
24 hour, toll-free service from anywhere on PEI for inpatient and out-patient detoxification, counseling, information and referral for help with an addiction to alcohol and drugs.
Learn more about Addiction Services.
Gambling Support Information: 1-855-255-4255
- 24 hour, toll-free, confidential telephone service with a licensed social worker for problem gambling counseling and crisis intervention.
Adult Protection
Report an adult protection concern of a vulnerable adult who you believe is being abused or neglected.
Souris: (902) 687-7096
Montague: (902) 838-0786
Charlottetown: (902) 368-4790
Summerside: (902) 888-8440
O'Leary: (902) 859-8730
Child Protection: 1-877-341-3101
If you suspect a child is in need of protection, you are legally required to contact Child and Family Services.
After hours: 1-800-341-6868
Island Help Line: 1-800-218-2855
24 hour, bilingual and confidential telephone service that provides information, support or help to Islanders who are in a crisis – feeling depressed or thinking about suicide.
For more information, visit theislandhelpline.com
Kids Help Phone: 1-800-668-6868
24 hour, bilingual, confidential and anonymous telephone and online counseling service for children and youth.
For more information, visit KidsHelpPhone.ca
Poison Control: 1-800-565-8161
24 hour telephone information for families and health care professionals related to poisoning and possible poison exposures.
For more information, visit iwkpoisoncentre.ca
Shelters:
Anderson House Crisis Line: 1-800-240-9894
Substance-free emergency shelter for women and their children.
Chief Mary Bernard Memorial Shelter: 1-855-297-2332
Emergency shelter from family violence for Aboriginal and non-Aboriginal women and their children.
Bedford MacDonald House: 1 (902) 892-9242
Emergency homeless shelter and short-term residence for men.
PEI Rape and Sexual Assault Centre: 1-888-368-8055
Confidential counseling service for victims of rape and sexual assault.
For more information, visit peirsac.org