Virtual Care Options in PEI

1.    Maple and Health PEI Program

If you are an Islander without a primary care provider you may be able to access health services from a family physician using your computer, smartphone or tablet. Through a secure health care platform powered by Maple, you can connect to a PEI physician who can treat you for a variety of conditions over instant messaging, audio, or video chat.
This virtual care program is a temporary measure to improve access to care during COVID-19 and does not replace the need for a permanent primary care provider. The cost for this service will continue to be covered by the Government of Prince Edward Island until March 31, 2022

2.    Zoom for Healthcare

Zoom is a cloud-based video conferencing service you can use to virtually meet with others. With Zoom for Healthcare, you can see, hear and speak with your health care team from the comfort of your home. We call this a Zoom virtual health visit. Ask your health care provider if they offer Zoom virtual health visits to get started today.

3.    EMR (coming soon)

The EMR Solution will modernize how we collect, share and use patient information. This province-wide solution communicates with other systems across the continuum of care. It is an essential component of the One Person, One Record vision.

The EMR is a tool to allow us to receive hospital-based clinical documents, laboratory results and diagnostic reports; and exchange information with the billing system and pharmacy systems for prescription management – without signing on to another system.

The implementation of the province-wide solution will transform the delivery of patient care:

  • Enable care providers to work together and securely share patient information.
  • Provide for new care models such as virtual care.
  • Equip system planners with data and evidence to create policy and make investments where Islanders need it most.
  • Empower and equip patients with information and confidence to take a more active role in managing their own health.

The province has selected TELUS Collaborative Health Record (CHR) as the electronic medical record solution for PEI.

4.    Telemerge Platform

Telemerge can be used in our hospitals to allow for patients to interact with health care providers who are not at their location. 

5.    RPM – Remote Patient Monitoring

Remote Patient Monitoring (RPM) is a free at-home monitoring program available to Islanders who live with heart failure or Chronic Obstructive Pulmonary Disease (COPD). Patients can:

  • learn to manage your chronic disease from the comfort of your home;
  • avoid unnecessary trips to the hospital;
  • catch problems before they become an emergency; and
  • be more involved in managing your health and your quality of life.
Published date: 
February 11, 2022
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General Inquiries

Health PEI
16 Garfield Street
PO Box 2000
Charlottetown, PE   C1A 7N8

Phone: 902-368-6130
Fax: 902-368-6136

Your Health Privacy

Media Inquiries
Phone: 902-368-6135

Health PEI Board of Directors

If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.

If you are unsure what to do about a health issue or if you need health information, call 8-1-1.

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