Access to Care

Health PEI services for patients without a family doctor

Timely access to care is a cornerstone of the healthcare system. While not all Islanders have access to a regular family doctor or nurse practitioner, Health PEI offers many services that can be accessed directly by community members.

Updates on recently closed practices

January 23, 2023 - Former patients of doctors Cooke, Stephanie MacDonald, Peterson, Saunders, Scales, and  Stewart: your names have been added to the Health PEI Maple virtual care service roster. You are now able to register with Maple (using your provincial health card) and access virtual care services. 

Resources available to you

Audiology/Hearing services

Hearing services are offered to all Islanders. You can contact Audiology Services at 902-368-5807 or visit the website. 

Breast Screening

Breast screening can be accessed without a referral by those who are eligible by calling 1-888-592-9888 (toll free).

Dental Program

Oral health is a part of health care. Health PEI administers the Dental Program, which provides financial support for dental care to Islanders who meet the eligibility criteria.

Diabetes Program

If you have diabetes or are concerned you may have the condition, you can contact the Diabetes Program for support. Access to the program can be made through self-referral.

Gender Affirming Care

Gender-affirming health services are offered in Prince Edward Island. Visit the website for more information.

Medical Assistance in Dying

Patients wishing to learn more about MAiD can contact the clinic by calling 902-288-1096. Clinic staff are able to support inquiries by gathering patient information, providing additional information available online and/or may liaise with a MAiD provider directly.

Mental Health and Addictions Services

Mental Health and Addictions Services offer many services directly, without the need of a referral from a physician or nurse practitioner. The Mental Health and Addictions Service phone line is available toll-free at 1-833-553-6983. Calls are answered by trained mental health professionals (a registered nurse or a social worker) 24-hours a day, 7 days a week.

The Mobile Mental Health Response Service (1-833-553-6983 toll free)is available from 10 a.m. to 10 p.m. daily, providing timely access to assessment, treatment and connection to ongoing mental health care during a time of crisis. The team of trained health care professions provides in-person care when situations require more than phone-based support.

Mental Health Walk-in Clinics offer immediate support to help with anxiety, depression and other complex and high-risk issues. No appointment is needed. 

For emergencies, please call 9-1-1 or go to your local emergency department.

Addictions Services Walk-in/Call-in Clinics offer support for substance use and gambling addiction while enabling individuals to remain at home. Call-in clinics are offered Tuesday – Thursday. 

For emergencies, please call 9-1-1 or go to your local emergency department.

For online support visit Bridge the gapp. An online resource of programs and services designed to support mental health and wellness.

Patient Navigators

Health PEI employs several patient navigators who help patients find the right services within the health system.

• General Patient Navigator: Call 1-844-882-3141 or email patientnavigator@gov.pe.ca 
• Mental Health and Addictions Patient Navigator: Call (902) 218-3289 or email MHApatientnavigator@ihis.org
• Cancer Patient Navigator: Call (902) 894-2552 or email cancerpatientnavigator@ihis.org
• Stroke Navigator: Call 1-844-871-0634 or email strokenavigator@ihis.org

Speech Therapy for Pre-School Children

Speech Language Pathology Services are available for children before that begin school.

Call 1-844-344-TALK (8255) or email speechandhearing@ihis.org if you feel your child is in needs of speech language pathology support.

Virtual Care for Patients without a Primary Care Provider

This service provides free online care from a family doctor to those you are on the Patient Registry and awaiting a regular care provider.

Unaffiliated Prenatal Clinic

Prenatal patients between the gestational age (number of weeks pregnant) of 10 weeks and 34 weeks without a primary care provider, can call 902-288-1180 to be added to our clinics (please call between 6-8 weeks gestation). Prenatal appointments will be booked at defined weeks between 10 and 32 weeks for routine prenatal care only. You will be referred to the OB/GYN clinic at 34 weeks.

Unaffiliated Well Baby Clinics

Newborns/children up to the age of 18 months are seen in this clinic to assess both physical and developmental health. To register for this clinic please call 902-288-1180. These appointments are based on Rourke Assessment Tool.

Walk-in Clinics

Walk-in clinics provide non-urgent care and are available to the public at various locations across the province.

Sexual Health, Options & Reproductive Services

Sexual Health, Options & Reproductive Services provides reproductive and sexual health care to Islanders of all genders, orientations and ages at various sites across PEI. To access safe, confidential and supportive services, call 1-844-365-8258 (toll-free).